Browse thousands of opportunities across our network of innovative companies
Analyst II Vendor Support & Relations
Ahold Delhaize USA
IT, Customer Service
Carlisle, PA, USA
Posted on Jan 10, 2025
Company: Ahold Delhaize USA
Industry: Retail Services
Level: Full Time
Job Family: Merchandising Marketing Support
Location: Carlisle, PA
Compensation: N/A
About Us
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Learn More About Our Benefits - Click Here
For more information:
website: www.adusa.com
Legal Disclaimer: Ahold Delhaize USA is an equal opportunity employer. view full text Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA. At Ahold Delhaize USA, we value Diversity, Equity, Inclusion and Belonging (DEI&B). Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@adusa.com. view full text
- photo_library +9 Photos
Primary Purpose
Position Summary
The Vendor Support & Relationship Management Analyst plays a critical role in supporting the vendor management team within the VMO. This position involves collaborating with various departments, suppliers, and stakeholders to ensure efficient and effective vendor management practices. This role is responsible for developing & maintaining positive vendor relationships, resolving vendor issues, monitoring vendor performance, and implementing vendor management strategies.
Schedule
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Quincy, MA, Salisbury, NC, Carlisle, PA, Scarborough, ME
Authorized to Work in the US
Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment
Duties & Responsibilities
Management
Act as a primary point of contact for vendors, researching & resolving all inquiries and concerns Facilitate communication between internal teams and vendors to ensure smooth collaboration Regularly assess vendor performance and provide feedback to both vendors and internal stakeholders.
Assist
Assist in negotiations and contract renewals with vendors to achieve favorable terms and conditions. Assist in conducting vendor audits and risk assessments to identify potential areas for improvement.
Analysis
Monitor vendor compliance with established policies, regulations, and service level agreements (SLAs). Gather and analyze vendor performance data, prepare reports for management and relevant teams. Track key performance indicators (KPIs) to evaluate the effectiveness of vendor management initiatives. Analyze data insights to identify areas of improvement and recommend appropriate action plans.
Continuous Improvement
Contribute to the continuous improvement of vendor management processes and workflows. Identify opportunities to enhance efficiency, cost-effectiveness, and overall vendor performance.
Teamwork
Work closely with various internal departments such as Category, Supply Chain, Legal, and Finance to align vendor management strategies with broader organizational goals. Participate in vendor-related meetings, providing valuable insights and updates.
Qualifications
Education
Bachelor's degree in business administration, Accounting, Supply Chain Management or related field or equivalent professional work experience.
Experience
2+ years previous experience in vendor management, procurement, or a similar role. Experience in grocery retail/category management. Ability to adapt to changing business needs and work well in a team-oriented environment. Extensive problem-solving capabilities with an end-to-end process mindset Ability to work in a fast-paced environment and handle multiple priorities with aggressive deadlines.
Knowledge
Accounting knowledge (Accounts Payable/Receivable, etc.). Familiarity with both DA (Delhaize) and AUSA (Ahold) existing systems and processes. Understanding of End to End (E2E) Procure to Pay (P2P) ecosystem with the ability to apply principles and standards. Proficiency in using various software tools, including MS Office suite and vendor management platforms.
Skills
Excellent customer service skills to optimize ADUSA business reputation Strong interpersonal & relationship management skills for building, fostering, and maintaining positive and strong professional relationships with vendors and internal business partners Detail-oriented and well-organized, capable of managing multiple tasks and priorities simultaneously. Strong oral & written communication & presentation skills with keen ability to influence others toward a common goal.
Travel
May require travel - typically 5%.
About Us
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Learn More About Our Benefits - Click Here
For more information:
website: www.adusa.com
Legal Disclaimer: Ahold Delhaize USA is an equal opportunity employer. view full text Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA. At Ahold Delhaize USA, we value Diversity, Equity, Inclusion and Belonging (DEI&B). Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@adusa.com. view full text
- photo_library +9 Photos