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General Liability Claims Adjuster Analyst I
Ahold Delhaize USA
IT
Salisbury, NC, USA
Posted on May 7, 2025
Company: Ahold Delhaize USA
Industry: Retail Services
Level: Full Time
Job Family: Legal
Location: Salisbury, NC
Requisition No: 429280
About Us
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Learn More About Our Benefits - Click Here
For more information:
website: www.adusa.com
Legal Disclaimer: Ahold Delhaize USA is an equal opportunity employer. view full text Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA. At Ahold Delhaize USA, we value Diversity, Equity, Inclusion and Belonging (DEI&B). Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@adusa.com. view full text
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Primary Purpose
Position Summary
Initiates the investigation of more complex types of claims made against the company in order to determine the proximate cause and evaluate the loss exposure. Based on the investigation results, provides the appropriate response for disposition of the claim.
Schedule
Our flexible/ hybrid work schedule includes 1 in-person day at one of our core locations and 4 remote days.
Authorized to Work in the US
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities
Claims Management
Performs thorough investigations, evaluations and disposition of all claims in adherence with the departmental Claims Standards and Procedures. Ensures that all claims are in compliance with statutory and legal obligations. Maintains quality file control by utilizing the claim diary system and reporting guidelines. Provides excellent customer experiences by timely contacts and immediate follow up with concerns and/or complaints.
Management
Determines proximate cause based on a detailed investigation of the loss facts. Initiates a plan for settlement or denial in accordance with jurisdictional compliance and/or state statutory requirements. Maintains an accurate reserve level for the life of the claim based on the level of severity and extent of the loss exposure. Recommends and presents settlement values to management above their level of authority for approval.
Financial Impact Administration
Identifies all claims with subrogation potential and submit the appropriate requests for reimbursement. Utilizes National Index Bureau to identify and follow up with any fraud indicators. Partners with the Safety department in identifying hazards that exist in the retail and distribution operations and ways to minimize these risks. Audits and approves for payment all bills for legal and vendor services.
Self-Development
Establish personal and business goals that include interaction with legal, loss prevention and safety in order to enhance the skill set. Provides coaching and mentoring to less experienced team members. Enhances technical skills by attending outside training and educational opportunities. Partners with Litigation Specialists to enhance skills and knowledge.
Qualifications
Education
Bachelor's degree preferred, but must have minimum of 3 years claims management experience.
License
Licensed adjuster (as appropriate by jurisdiction) or qualified to sit for licensing exam following at least I year in house training.
Knowledge
Thorough knowledge of legal procedures and processes involved in handling claims. Thorough knowledge of rules, regulations, statutes and procedures pertaining to workers' compensation and general liability claims. Knowledge of coaching principles and practices. Knowledge of medical terminology involved in complex claims. Proficient in Office 365 and other business-related software. Knowledge of customer relations principles and techniques.
Skills
A desire to develop a professional claims career through on-the-job training, continuing education and self-development opportunities. Strong time management skills. Exceptional organizational skills. Ability to multi-task. Possess mental flexibility to find innovative solutions Self-motivator who has strength in organization and prioritization of tasks. Must be able to work under pressure. Must be a team player with the ability to lead and follow.
About Us
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Learn More About Our Benefits - Click Here
For more information:
website: www.adusa.com
Legal Disclaimer: Ahold Delhaize USA is an equal opportunity employer. view full text Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA. At Ahold Delhaize USA, we value Diversity, Equity, Inclusion and Belonging (DEI&B). Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@adusa.com. view full text
- photo_library +9 Photos