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Senior Network Engineering Manager - SDWAN
Ahold Delhaize USA
Software Engineering, IT, Other Engineering
Chicago, IL, USA
USD 424,027-424,027 / year
Posted on May 7, 2025
Company: Ahold Delhaize USA
Industry: Retail Services
Level: Full Time
Job Family: IT & Technology
Location: Chicago, IL
Compensation: 424027
About Us
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Learn More About Our Benefits - Click Here
For more information:
website: www.adusa.com
Legal Disclaimer: Ahold Delhaize USA is an equal opportunity employer. view full text Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA. At Ahold Delhaize USA, we value Diversity, Equity, Inclusion and Belonging (DEI&B). Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@adusa.com. view full text
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Primary Purpose
Position Summary
Network Infrastructure Manager provides expertise and leadership for mission critical network services functions of the ADUSA enterprise network infrastructure. The primary purpose of the Network Services Manager is to oversee the daily operations and engineering of a large-scale enterprise network, focusing on operational excellence and strategic business alignment.
Schedule
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC; Chicago, IL; and Mauldin, SC.
Authorized to work in the U.S.
This role provides expert technical direction in automation efforts for the network Infrastructure organization.
Duties & Responsibilities
Network
Partner with business units to align network services with business objectives, facilitating effective communication and collaboration across functions. Drive the adoption of new technologies and processes that improve network performance and security. Network Monitoring and Automation: Implement advanced network monitoring tools and automation processes to proactively address issues, improve network performance, and reduce downtime.
Leadership
Lead the team in managing a large Managed Service Provider (MSP) environment, ensuring quality service delivery and adherence to Service Level Agreements (SLAs). Leadership and Staff Development: Lead, mentor, and develop a team of network professionals, promoting continuous learning and adherence to best practices in network management. Lead network monitoring tool upgrades and changes in production environment.
Document
Document network monitoring toolset support processes and procedures. Define and document best practices and support procedures.
Develop
Develop and implement strategies for network monitoring and automation, enhancing system efficiency and reducing downtime. Troubleshoot complex problems and develop innovative solutions leveraging automation framework for day-to-day operations.
Management
Manage vendor contracts and relationships in a multi-vendor environment, ensuring compliance and effective service delivery. Operational Management: Oversee the network operations, managing daily activities, troubleshooting issues, and ensuring the network meets organizational performance standards.
Solutions
Work on new designs/solutions related to automation, bringing them from concept to working operations.
Training
Provide training and guidance to platform engineers and technicians, promoting best practices in network management.
Engineering
WAN Engineering: The WAN Engineering Manager will oversee the engineering, delivery and operations for ADUSA’s wide area networks spans across all retail brands, corp offices, distribution centers, data centers and warerooms and will have responsibility for supporting the multi-year strategy to transform the WAN architecture, and all associated technologies.
Technology
Technology Implementation: Evaluate and integrate new technologies and updates into the network infrastructure to support evolving business needs and security requirements.
Analysis
Identify new capabilities that can bring network operational efficiencies.
Quality Assurance
Work closely with our internal customers to help alleviate their problems and ensure our network continues to meet their demands.
Create
Create documentation including administration procedures/instructions for enabling automation into the environment.
Qualifications
Experience
Previous experience with design and deployment of large-scale network automations solutions. Strong experience with SDWAN solutions. Must have experience managing complex SLAs in a multi-vendor environment. Experience leading a team of network engineers. Experience working in an agile (SAFe) environment.
Knowledge
Strong Knowledge in the areas of fault monitoring, capacity management, configuration management, and performance management. Strong knowledge of Network architecture best practice and experience designing with and integrating cloud-based services into production products.
Project Management
Record of strong project management and time management skills.
Technical
Ability to effectively articulate technical challenges and solutions.
Degree
Bachelor’s degree with 10+ years of experience with 5 years of direct experience with implementation and management of large scale enterprise network (1000+ sites) and deployment of network automation solutions.
Develop
Demonstrated ability to develop infrastructure lifecycle management strategies to manage performance, capacity, availability, reliability and new service introduction of network infrastructure services.
Certification
CCIE Certification a plus.
Skills
Key Skills: project management, communication, coding language, network development, network architecture, cloud-based services, agile development.
Environment
Desire and ability to work in a fast paced, collaborative environment.
Security
Proven ability to partner with infrastructure, security, application, and business leaders to provide technology solutions that respond to rapid changes in the business and ensure exceptional end-user experience.
Management
ITIL Service Management training or certification desired.
Build
Proven ability to build and lead a team with both architecture and operational responsibilities, ensuring both project commitments and operational SLAs are being met, day-to-day priorities are managed, and expectations are clearly set with network services internal customers and external partners.
About Us
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Learn More About Our Benefits - Click Here
For more information:
website: www.adusa.com
Legal Disclaimer: Ahold Delhaize USA is an equal opportunity employer. view full text Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA. At Ahold Delhaize USA, we value Diversity, Equity, Inclusion and Belonging (DEI&B). Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@adusa.com. view full text
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