Program Manager - Data Migrations, Strategy & Enablement

Athenahealth

Athenahealth

Operations
Remote · United States
Posted on Thursday, September 7, 2023

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Program Manager, Data Migration Strategy & Enablement


We are looking for a Program Manager, Data Migration Strategy & Enablement to join our Implementation and Onboarding team within our Customer Success division. Your job will be work cross-functionality with Sales, Integration Services and Product Management to refine and execute customer data migration strategies, develop pricing models while enabling and coordinating with external data migration vendors to ensure strategic alignment. The Program Manager will be responsible for resolving business issues and driving accountability across the data migration life cycle, ensuring operational effectiveness by maximizing productivity, quality and customer satisfaction while optimizing costs. The Program Manager is expected to be available to travel nationally up to 30-50%.


The Team: Our Onsite Onboarding team facilitates and executes the athenaNet configuration process and client End User training and support, promoting best practices for athenaNet setup and workflows. They are responsible for supporting client completion of deliverables, and working on multiple client projects at one time, with a wide variety of stakeholders.


Job Responsibilities

  • Partner with internal and external stakeholders to build and tailor a successful long-term data migration strategy and plan that aligns with business goals

  • Coordination and program design across several market segments and internal operational teams

  • Internal monitoring, review and delivery of feedback on R&D related work/internal projects to ensure alignment

  • Mitigate project risks through effective relationship building with internal and external stakeholders, and coaching stakeholders to take advantage of all available athenahealth resources

  • Ability to work cross-functionally with multiple stakeholders both internal and external to resolve business issues and implement solutions that increase operational effectiveness

  • Successful mitigation of strategic barriers and risks preventing customer success

  • Travel up to 30-50% of the time

Typical Qualifications

  • Bachelor’s Degree required and relevant advanced degree strongly preferred

  • 5+ years of vendor program management experience, including management of projects with significant scope and cross-functional interdependencies

  • Minimum 2 years of being the directly responsible individual for leading initiatives and/or complex projects

  • Healthcare, medical group operations, and/or medical billing/clinic experience or knowledge preferred

For candidates located in California, Colorado, New York City, and Westchester County (NY), please visit the following link for pay range information:


California: https://www.athenahealth.com/salary-range/ca-nontech-sr-manager

Colorado: https://www.athenahealth.com/salary-range/co-nontech-sr-manager

New York: https://www.athenahealth.com/salary-range/ny-nontech-sr-man

ager

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

https://www.athenahealth.com/careers/equal-opportunity