Engineering Director - Systems Design & Architecture



IT, Design
Boston, MA, USA
Posted on Thursday, May 30, 2024

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are seeking an Director, Engineering for our Internal Developer Platforms, In this role you will lead the engineering efforts to transform developer experience at athena and accelerate the internal development through a modernized tech platform that is efficient, highly available, secure and scalable. Internal developer platform teams focused on business outcomes we need our technology to power and the developer productivity and experience to build capabilities that lower the speed to innovation

In this role, you will have the opportunity to :

1. Build foundational technology to scale and accelerate our applications and services whereby maximizing the impact for our customers.

2. Partner with the product manager, Architects, engineering managers and stakeholders in the broader team to deliver the vision, strategy, adoption of IDP platform solutions across athena and ensure that we’re building the right features to power product engineering teams.

3. Effectively communicate complex ideas and influence decisions across a diverse range of stakeholders. help the team make thoughtful, informed decisions in ambiguous situation.

4. Optimize our solutions and drive continues improvements in reducing spend tending to operational work

5. Understand the mix of products, technology, and actively address this complexity through modularization, core services, software catalogues, DevSecOps practices, reference implementation , test automation ,documentation, enabling tools etc.

6. Collaborate with cross-functional teams to deliver impactful project

Identify and manage risks and dependencies for teams for key initiatives in partnership with product management and TPM as applicable

7. Coach and mentor your team and act as a mentor for managerial levels, challenge them to bring their best selves to their daily work, and deliver exceptional results

8.Build and nurture an highly engaged and inclusive team culture where every member feels empowered, accepted, and respected.

Qualification & Experience Required

  • Bachelor’s Degree or equivalent with 15+ years of relevant experience leading teams in cross functional technical environment

  • Track record of developing teams both technically and professionally

  • Previous experience working in an Agile environment and DevSecOps practices preferred

  • Demonstrated experience in platform engineering preferred

  • Experience in distributed systems and cloud-based architecture

  • Strong cross functional leadership to aligning process, projects, and people to meet business goals in cross-functional team settings.

  • Demonstrated ability to lead complex technology in a fast-paced, dynamic environment with competing priorities.

  • Extensive experience leading strategy, technical and escalated conversations with senior leadership and stakeholders.

  • Demonstrated record of leading a performing team along , providing feedback and focus on career development.

Knowledge & Skills:

  • Ability to foster a team culture of open and direct communications, where team members feel empowered to offer constructive and positive feedback and acknowledge achievements and areas for improvement.

  • Experience building and operating extremely reliable platform systems supporting large-scale and critical use cases, including running 24x7, highly available systems.

  • Ability to effectively operate and flexibility in a fast-paced and dynamic team environment.

  • Ability to work in a highly collaborative environment as a part of an extended cross functional team beyond organizational boundaries with an emphasis on teamwork.

  • Long-term strategic thinker with a strong platform mindset, and ability to define and articulate product vision and strategy and how they fit into the broader objectives of the organization

  • Exceptional communication and influencing skills, with the ability to represent complex business or technical concepts and enable trade-offs/decisions.

  • Commitment to building inclusive teams and team culture

  • Desire to manage ambiguity, investigate grey areas and improve clarity for internal and external stakeholders.

  • Ability to envision future needs, building solutions that will meet not only current needs, but scale for the future

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at for assistance.