Business Analytics and Insight, Associate



Data Science
Multiple locations
Posted on Friday, June 7, 2024

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Business Analytics and Insight Associate

The Business Analytics & Insight Associate is responsible for developing and supporting performance analytics in support of key business and operations leaders across divisions at athenahealth. The Associate is tasked with defining, building and delivering reporting on key performance indicators (KPIs) that support a variety of commercial and operational metrics. The Associate enables the business partner relationship by helping to generate impactful insights into performance through the creation of reports and dashboards, and assisting in the development, and maintenance of, core data sources. The Associate reports to the Business Analytics & Insights Director and is part of the broader Financial Planning and Analysis division.

Job Responsibilities

  • Create and optimize KPI definitions and report on trends and performance on an ongoing basis, highlighting key insights to business partners and partner on defining opportunities to improve outcomes

  • Produce standard metric reports and packages for ELT and BoD reviews on a monthly and quarterly basis

  • Deliver on ad hoc projects and analyses aimed at improving commercial or operational performance and key business results

  • Support governance of metric definitions and associated datasets by owning ongoing documentation and socialization of changes

  • Participate in initiatives to develop and mature the corporate reporting framework (anything from creating new metrics to defining datamart architecture)

  • Actively participate in athena’s annual planning process. Develop forecast/budget models for key operational and growth performance measures, participate in goal-setting, identify cross-functional dependencies, etc.

  • Manage ongoing end-user training on business-facing dashboards and own delivery of enhancements/bug fixes

Typical Qualifications

  • Bachelor’s degree (required)

  • 0-2 years of business intelligence, data modeling/analysis, management consulting, or other analytical/business strategy-related experience

  • Experience working in or supporting B2B SaaS or other high-tech customer organizations preferred

  • Strong analytical skills, with some experience in financial modeling, data mining/modeling, and/or statistics

  • SQL experience preferred

For candidates located in California, Colorado, Hawaii, Jersey City (NJ), New York City, Westchester County (NY), and Washington, please visit the following link for pay range information:




New Jersey:

New York:


About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.

Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at for assistance.