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Senior Associate- Product Management
Athenahealth
Product
Pune, Maharashtra, India
Posted on Jan 6, 2025
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Senior Product Management Associate to join our team within our Clinicals division. In this role you will be responsible for one product area within the overarching product’s portfolio; understanding the market and customer, ensuring a set of product features meets business requirements and driving the creation and delivery of the product and its features. In this role, you will serve as the Product Owner working daily with scrum teams defining and writing user stories, prioritizing product backlogs and making trade off decisions between scope and schedule. Your work will be divided between product improvements that strengthen our current solution and new features/functionality that improve the experiences for our users.
About you -
You have a passion for improving healthcare. Your drive allows you to achieve meaningful results, with empathy for the user of our products and services. You appreciate the software development process and the varying personalities in the cross-functional groups that we work with. You possess the ability to prioritize and multi-task in a face paced environment, meet deadlines, and demonstrate sound judgement when determining whether to act independently or escalate.
The Team:
Our Mobile team is a passionate group of Product Management, Engineering, UX Design, Product Analytics and Patient Safety professionals working together to improve the overall efficiency and satisfaction of the health care providers.
Responsibilities may include, but are not limited to:
80% ~ Product Owner: You will work directly with a dedicated scrum teams in the Product Owner role to prioritize the team’s work and ensure the products that are built are the products you envision. In addition, you will own the care and maintenance of one of our existing core products, including triaging/prioritizing any production defects or other external demands for incorporation into the roadmap, as necessary.
20% ~ Product Vision: You will bring our existing product priorities to market by co-owning the product functions related to new products or features including: early phase user research and concept validation (working with our UX team); design and functional requirements; testing and monitoring strategy (working with our Analytics team); and delivery.
Product Ownership Responsibilities:
· Driving the analysis of Product Area(s) of Ownership including AI based products
· Drive ongoing backlog allocations and prioritization of customer jobs to solve within the area of responsibility
· Ensure effective definition of epics and user stories, clearly articulating business requirements for the problems we’re trying to solve - including UX, Analytics & Support requirements
· Understand the market opportunity via user needs and market forces with regards to what would best serve our clients today as well as in the future
· Identify metrics and success criteria that team members should be tracking, to ensure transparency and visibility to program success and opportunities for improvement
· Partner with Product Management leaders to be the voice of product decisions within the organization
· Represent the customer for assigned product area(s)
· Assist Product Management Director with Product Launch decisions, including the management of all alpha/beta feedback
· Assist Product Management Director in identifying business opportunities that will drive product success
· Manage the priorities and expectations of multiple stakeholders (e.g. customer, marketing, sales, legal/compliance, partners) to gain inputs for the product
Typical Qualifications:
· Bachelor’s Degree required; Degree in Computer Science, Business, or Product preferred
· Understanding of healthcare / health IT environment is strongly preferred
· 2+ years relevant product management experience
· Experience working in an Agile environment is strongly preferred
· Understanding of AI tools & technology and knowledge of responsible AI principles preferred.
· Experience working with AI based projects is preferred
· Experience working with stakeholders in a business environment, working across cross-functional groups
· Experience bringing products to market is preferred
· Excellent verbal and written communication skills
Behaviors & Abilities Required:
· Ability to make good and timely decisions that keep the organization moving forward.
· Ability to focus on the desired outcomes and value for both the business and the customers when making decisions regarding execution and delivery.
· Ability to work in conjunction with engineering and design to estimate the level of effort, dependencies, blockers, and contingencies.
· Ability to understand and create strong problem statements and metrics that are actionable, focused, and inspiring to achieve correct business outcomes.
Additional Information
· Some travel to the US will be required for things like client site visits, marketing events, internal cross-functional meetings, etc. (5% travel).
About athenahealth
· Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
· Our Location: This role will be based in Pune, India, athenahealth office. Our Global Headquarters is located in Boston MA. We have two other India locations, Chennai and Bangalore.
· Our Culture: At athenahealth, our employees (or “athenistas”) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.
· Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and employee engagement activities- just to name a few.
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.