Senior Solution Advisor

BitSight

BitSight

Operations
Portugal · Remote
Posted on Tuesday, November 7, 2023

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

  • We invented the cyber ratings industry in 2011
  • Over 3000 customers trust Bitsight
  • Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, Argentina, and remote

Do you enjoy working with customers to find creative ways to solve business challenges? Are you excited about project management and nurturing relationships with clients? If so, the Third Party Risk Management (TPRM) Consultant, part of our Professional Services organization, might be a great fit for you.

Bitsight is a fast-growing SaaS startup that has already established itself as the standard in the

nascent security ratings market. Bitsight helps companies manage their security risk associated with their third parties to understand the full extent of risk they are assuming by entering into a relationship. Our easy to understand ratings are integrated into processes at organizations ranging from the Fortune 100 to state Universities.

The Advisor role is a strategic priority to Bitsight, with significant visibility to executive leadership. As an Advisor, you will partner with a team of problem solvers to address complex business issues in the Cybersecurity and Third Party Risk Management (TPRM) space. You will lead teams in project managing clients’ Bitsight and TPRM programs, and enable our clients to gain the maximum benefit from our platform. You will serve as an expert for both our team and our clients, and will serve as a “go to” person for strategy, design, and program management.

Advisors are well organized and strategic thinkers. Strong communication skills are important as this role will require you to present to senior leaders and provide recommendations with the requisite justification. This is a great position for a self-starter who’s looking for an opportunity to shine in a role in a growing, high priority, division of a fast-growing company.

Responsibilities

  • Directly support and operate clients’ Bitsight programs, as co-defined by you and the client

  • Perform third party risk assessments

  • Perform strategic analysis of third party risk management

  • Develop materials and presentations for executive level reporting

  • Manage clients’ businesses to Key Performance Indicators established by their
    leadership to support achievement of business goals

  • Act as a primary point of contact for driving Third Party Risk and Security Risk strategy

  • Collaborate and organize both customer personnel and in-house resources to troubleshoot and resolve issues independently

  • Assist with API integrations

  • Conduct executive business reviews

  • Collaborate with Customer Support, Sales, and Product teams

  • Set follow-up actions and provide regular updates on the status of active issues to all stakeholders

  • Learn to be a power user of Bitsight products, capabilities and services

Requirements

  • 5+ years of client facing experience or equivalent experience presenting to senior leadership

  • Experience conducting third party risk assessments

  • Experience in TPRM, information risk management, or related field

  • Experience in project management with a proven track record of managing multiple
    projects to completion preferred

  • Explain and articulate technical concepts to non-technical stakeholders, and follow basic troubleshooting steps to work through issues

  • Willingness to obtain Industry certifications (e.g. CTPRP, CISSP, CISM, CRISC, CIPP, CISA)

  • Strong verbal, written, and interpersonal skills, as well as excellent planning and
    organizational skills

  • French speaking strongly preferred, Spanish is a plus

Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read. Even if you don’t feel that you meet every single requirement, we still encourage you to apply. We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Additional Information for United States of America Applicants:

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.