Sr Technical Program Manager, Ring Video Platform team

Blink

Blink

IT, Operations
London, UK
Posted on May 30, 2023

DESCRIPTION

As a Senior Technical Program Manager at Ring, you will work with a focused team of product managers, engineers, and partner teams building and releasing new products and features. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of a cutting edge product that will be used every day.

We are looking for entrepreneurial, innovative individuals who thrive on solving tough problems. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role.

You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected.

Key job responsibilities

  • Collaborate with Business, Engineering, and other internal teams to solve business needs
  • Be expected to be familiar with system development cycle and key performance metrics
  • Communicate regularly with senior management on status, risks, and change control
  • Be expected to dive deep into the technical details of the program

About the team
We are an engineering team based in Cambridge, London, and Poland. We are responsible for the streaming, capture, processing, storage and playback of video, audio and other media from Ring’s millions of cameras, doorbells, and other smart security products. Our services handle live video streams, 24x7 lite snapshot videos and millions of pre-roll captures per day.

BASIC QUALIFICATIONS

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • Experience in technical program management working directly with software engineering teams
  • Experience managing cross-functional programs and release schedules
  • Experience building and evaluating system-level technical design
  • Experience developing and executing/delivering product and technical roadmaps
  • Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
  • Experience owning/driving roadmap strategy and definition
  • Experience working directly with engineering teams
  • Experience in system design

PREFERRED QUALIFICATIONS

  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
  • Project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience


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