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PMT, Blink
Blink
North Reading, MA, USA
Posted on Dec 20, 2024
DESCRIPTION
We are looking for technical product leaders who want to build high-quality products and help scale up big business segment in the home monitoring space. If you are looking to gain experience working on delivering a strategic new vision, working with software, hardware and device partners, this job is for you!
Key job responsibilities
- Define new data analytics, in-app customer capabilities as well as operational engineering efficiencies
- Data centric focus, establish data reports and analyses to drive product decisions, A-B testing, and experimentation with different engagement metrics and levers within software app
- Lead the development and execution of a bold customer-focused product strategy and vision for the next generation of devices and services
- Lead initiatives in various stages of the lifecycle - from ideation to development to launch
- Define creative, high quality, long term product roadmaps based on team strategy and vision
- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture
- Manage prioritization and trade-offs among customer experience, performance and operational load
- Proactively identify and resolve issues that may impair the team’s ability to meet strategic, financial, and technical goals
- Drive product launches in partnership with Engineering, Operations, Business Development, Go to Market, PR, and other teams
- Create buy-in for the product vision and strategy with leadership and internal partners
- Drive decisions across cross-functional teams that include engineering, UX and commercial teams
A day in the life
While each day may differ a bit, you will always learn something new, innovate and delight our customers, and grow. You will be the primary advocate of our customers and define the best possible experience for them, while also adding business value. This could mean defining a product vision, writing PRFAQ documents, partnering with engineering to determine the best way to deliver value to customers, or identifying ways to delight our customers by addressing customer feedback. You will work with our internal partners (e.g. engineering) to make product decisions, and with our external partners (hardware, go to market, etc) to launch products.
About the team
Blink is a team of high velocity creators.
BASIC QUALIFICATIONS
- 5+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience
PREFERRED QUALIFICATIONS
- Knowledge of agile product development and life-cycle management process
- Experience leading cross-functional teams to deliver products and online services on tight deadlines
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