Sales Data Analyst



IT, Sales & Business Development, Data Science
Cambridge, MA, USA
Posted on Tuesday, September 19, 2023

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role overview

Responsibilities include data development and analysis, reporting and visualizations, and sales process optimization. This person will support CRM analytics dashboards, sql development within snowflake, Salesforce native reporting, and other tools to support the workflow of the sales organization from rep to VP

What you'll do

  • Seamlessly integrate disparate data sources to generate comprehensive sales reports and dashboards using Business Intelligence tools like Looker, Tableau, and Salesforce CRM Analytics.
  • Carry out meticulous manual data corrections on our CRM system, while identifying and proposing enhancements to streamline the process.
  • Conduct comprehensive analysis to extract valuable insights about sales trends and customer transaction behaviors.
  • Collaborate with Revenue Stakeholders to trial new CRM features and improve data tracking mechanisms.
  • Efficiently source data by creating, retrieving, and managing queries and ETLs, in addition to formatting data for optimal usability.
  • Contribute to the creation of compelling presentations that analyze and showcase sales activities and achievements, leveraging data from Salesforce and other sources.
  • Uphold and periodically revise the documentation associated with data and dashboard assets, ensuring they remain current, comprehensive, and user-friendly.
  • Champion and enforce data governance policies to guarantee the accuracy and completeness of data.
  • Assist in the development of sales training materials, provide data analysis to support sales compensation plans, and offer reporting analysis as required.
  • Provide support in managing data import/export/updates within Salesforce for seamless data integration.

What you'll bring

  • Bachelor's degree in Business, Finance, or a related analytical field.
  • Master’s degree in Analytics preferred.
  • 3+ years in a data-driven analytical role, ideally as a Business Analyst in a SaaS environment, in data-based consulting, as a Sales Analyst, or in similar data strategy positions.
  • Solid track record with SQL, and have hands-on experience with Tableau or Looker, and other key data analysis tools, complemented by ETL experience (familiarity with DBT is a plus).
  • Demonstrable experience with Snowflake warehouses.
  • At least 1 year's worth of practical experience with Salesforce CRM Analytics, including proficiency in "Recipe" creation and dashboard embedding.
  • Salesforce or other CRM software, with a good understanding of B2B Sales KPIs. Proficiency in Google Sheets & Google Workspace.

Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We want to know what only you can bring to CarGurus.