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Associate Sales Operations Analyst
CarGurus
IT, Sales & Business Development, Operations
Dublin, Ireland
Posted on Nov 7, 2024
Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role Overview
As a Sales Operations Associate, you’ll play a vital role in supporting our sales team by managing the daily Sales Operations case queue and assisting internal sales representatives. You’ll ensure that pending opportunities progress smoothly, meeting all necessary criteria to move from pending to closed status. Additionally, you’ll contribute to data accuracy by maintaining the UK sellable universe and performing data clean-ups to ensure our Total Addressable Market (TAM) data is up-to-date.
This role provides excellent growth potential for motivated individuals who want to start a career in Sales Operations, making it ideal for candidates eager to learn, grow, and make an impact in a supportive environment.
What You’ll Do
- Case Management: Manage and resolve cases in the Sales Operations case queue, supporting sales representatives in real-time.
- Opportunity Management: Oversee pending opportunities, ensuring they meet all required criteria for successful progression to closed status.
- Jira Management: Track and manage tasks in Jira, ensuring issues are documented and addressed in a timely manner.
- Sellable Universe Maintenance: Support the accuracy of our data by performing regular data clean-ups and validation for the UK sellable universe.
- Ad Hoc & Project Work: Collaborate on various projects and tasks as they arise, contributing to continuous improvement in our operations.
What You’ll Bring
- Strong Communication Skills: Clear and professional in both written and verbal communication, with the ability to convey information effectively to diverse audiences.
- Problem-Solving & Process Improvement: A solution-oriented mindset, with a keen focus on optimizing processes and driving efficiency.
- Enthusiasm for Growth: Motivated to build a career in Sales Operations within a growing technology company.
- Team Player with Adaptability: Organized and collaborative, with a flexible approach to changing responsibilities as business needs evolve.
- Salesforce Experience: 1-2 years of experience using Salesforce in an administrative role, with familiarity in managing data and supporting sales processes.
Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid