Project Manager, Accela

Centric Consulting

Centric Consulting

Operations
Cleveland, OH, USA
Posted 6+ months ago

Project Manager, Accela

Job Location: Cleveland, OH

Join our team

Centric Consulting is an international management consulting firm with expertise in digital, business and technology. We are looking for a Project Manager, Accela to join our growing team.

What We Offer?

We offer benefits to support your physical, emotional, mental and financial health:

  • Built For Families. Parental leave and flexible working options.
  • Care For You and Yours. Flexible health care options for you, your family and your pets. Plus, long-term disability, 401(k) benefits and more!

Want to know why you should work with us and what we offer employees? Visit our website to learn more.

In this role, you will:

  • As PM, develop program charter and project structure to guide the implementation of initiatives related to services for city residents, and transportation.
  • Manage the implementation of Accela Governance, focusing on prioritization, performance metrics and tracking, and continuous enhancement of the governance model.
  • Lead initiative to incorporate change management practices to ensure a successful rollout
  • Serve as liaison between the vendor (Accela) and the City stakeholders to coordinate all activities
  • Provide periodic reporting to the Accela Steering Committee on progress, milestones, risk mitigation and issue escalation.
  • Develop strategies for the efficient collaboration among the key departments in this program.
  • Coordinate with internal Business Process Team to identify requirements, improvement opportunities, and recommendations for City permitting and licensing business processes impacted by the Accela system.
  • Interact with top City administration and operations level staff on project design and implementation

Who you are:

  • PMP Certification is required
  • Knowledge of or previous experience with municipal permitting or licensing process is desirable.
  • At least 5 years experience leading complex projects
  • Experience with Accela desirable
  • Strong communication skills to effectively work with multiple stakeholders

About Centric Consulting:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees across the country and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion , from our business practice to how we show up for employees and communities. At Centric, we are looking for and embrace candidates of all backgrounds and identities who have a hunger for learning, collaborating, and generating unmatched experiences. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential.

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