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Observability Engineer
Copyright Clearance Center
Other Engineering
Finland · Remote
Posted on Wednesday, July 31, 2024
Job Overview
We are seeking a skilled Observability Engineer to join our Infrastructure and Systems Architecture (ISA) team. This role is crucial for enhancing the reliability, performance, and scalability of our systems through advanced observability practices. You will be instrumental in establishing a new observability practice within the ISA team, contributing to our strategic vision for robust and efficient systems management.
In this position, you will design, implement, and manage monitoring, logging, and tracing solutions that provide deep insights into the health and performance of our applications. This role offers the opportunity to work with cutting-edge technologies and collaborate with cross-functional teams globally.
What you will be doing
- Designing and implementing observability solutions, including metrics, logging, and tracing to meet business objectives.
- Using modern observability tools to monitor systems, ensuring high availability and performance.
- Collaborating closely with product owners, scrum masters, business analysts, and software developers to integrate observability into our system design and development lifecycle.
- Developing sustainable observability systems through automation and continuous improvement of existing practices.
- Participating in capacity planning and optimisation activities to support current and future infrastructure demands.
- Integrating observability tools with existing platforms using technologies such as OpenTelemetry, Prometheus, Grafana, and Loki.
- Staying updated on industry trends and new technologies and contributing to proof-of-concept activities to optimize our observability strategy.
- Providing expert support and troubleshooting for observability tools and systems.
What skills and experience you need to have
- Proven experience with observability tools such as Prometheus, Grafana, Loki, and OpenTelemetry.
- Strong background in cloud platforms, particularly AWS, including services like CloudWatch, ECS, and Lambda.
- Proficiency in scripting (e.g., Bash, Python) and programming languages (e.g., Java, Go) for automation and tool integration.
- Experience with Infrastructure as Code (IaC) tools such as Terraform, and CI/CD pipelines (e.g., Jenkins, AWS CodePipeline).
- Solid understanding of containerisation technologies like Docker and Kubernetes.
- Advanced skills in Linux server administration (e.g., RHEL, CentOS, Ubuntu, Amazon Linux).
- Knowledge of modern security practices and their application in observability.
- Familiarity with open standards for observability, including OpenTelemetry and other industry-accepted frameworks.
What additional skills and experience would be good to have
- Experience with tracing tools such as Jaeger or Zipkin.
- Hands-on experience with logging and monitoring tools like Fluentd and Graylog.
- Knowledge of distributed systems and microservices architectures.
- Experience with Service Mesh technologies such as envoy or Istio or Linkerd for enhanced observability.
- Proficiency with big data tools and platforms like Apache Kafka for telemetry data processing.
- Familiarity with security monitoring and incident response in observability.
- AWS Solution Architecture certification is a plus.
About Us
The ISA team is committed to delivering robust, scalable, and efficient systems that power our global operations. Joining our team provides the unique opportunity to help establish a new observability practice, working on challenging projects that directly impact our organization's success.
We offer a collaborative work environment, opportunities for professional growth, and the chance to work with cutting-edge technologies. If you're passionate about observability and want to make a significant impact in a dynamic organisation, we encourage you to apply.
A pioneer in voluntary collective licensing, CCC is a leading information solutions provider to organizations around the world. With deep domain expertise in copyright, technology, content, PIDs, FAIR data principles, metadata, and more, CCC works to advance copyright, accelerate knowledge, and power innovation. CCC and its subsidiary RightsDirect help organizations harness the power of data, AI, and machine learning to drive strategic decision-making, grow their businesses, and gain competitive advantage.
CCC actively advocates for copyright around the world, engaging governments, stakeholders, and individuals with educational programming and thought leadership.
Licensing and Information Solutions
With copyright as our foundation, we address customer demand for new and enhanced content and data licenses strengthened with complementary content, software and professional services offerings. As organizations across the spectrum work to integrate disparate data sources to identify new opportunities, we’re working together in advanced information management, adaptive business models, data pipeline and content workflow solutions. Our tailored solutions embrace the market shift to Open Access with powerful tools and data indicators.
An agile, dynamic community
We are an agile and dynamic organization made stronger by our increasingly diverse community. Our team is encouraged and supported to contribute thoughts and ideas and is committed to a diverse, inclusive, equitable, vibrant ecosystem that cultivates opportunity and attracts talented people. We recognize high performance and innovative thinking in how we can continue to be more inclusive, foster change in our industry, access and serve underserved markets, and contribute to the common good in a way that makes a difference in the world.
CCC recognizes the importance of minimizing the risk climate change poses to the future of our planet. Joining the growing group of over 2,000 leading companies reacting to climate science priorities, CCC is committed to setting emission reduction targets with the Science Based Target initiative (SBTi), a coalition between Carbon Disclosure Project (CDP), the United Nations Global Compact, World Resources Institute, and the World Wide Fund (WWF).
CCC is committed to a diverse, inclusive, equitable, and vibrant ecosystem that cultivates opportunity for our team and attracts talented people. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and/or veteran status, and any other characteristic protected by applicable law. CCC understands that diversity and inclusion among our teammates is critical to our success as a global company.
If you need accommodation for any part of the employment process because of disability, please phone Human Resources in USA at t +1 978 750 8400 or outside US at +34 653311670 to let us know the nature of your request.