Marketing Specialist, RFP

EBSCO Information Services

EBSCO Information Services

Marketing & Communications
Posted on Monday, June 24, 2024

EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

Your Opportunity

The Marketing Specialist will join the EBSCO FOLIO Request for Proposals (RFP) Team. This person will be responsible for maintaining the FOLIO RFP Team’s repository/knowledgebase of questions and answers. They will work closely with Sales, Marketing, Product Management, Implementation, and other departments across EBSCO to gather the most up-to-date information on the evolution of FOLIO, OpenRS, Locate and EBSCO Discovery Service and update the RFP repository to always ensure accuracy of the most recent features and functionality.

What You’ll Do

  • Responsible for reviewing and proofing proposals before submission to ensure accuracy and sales messaging. Manage and create a process for the update and maintenance of the teams’ repository of current information for use in FOLIO, OpenRS, Locate and EBSCO Discovery Service RFPs.
  • Attend and take notes at EBSCO FOLIO department meetings to ensure accuracy of feature and functionality updates including participation in monthly Sprint Demos and Bug Fest and in the FOLIO Community.
  • Create a process for educating and sharing updates with other RFP FOLIO Team members and other FOLIO Stakeholders.
  • Write and review technically accurate, customer-focused bid responses.
  • Prepare, organize and complete responses to incoming RFPs, proposals and addenda as assigned.
  • Organize bid responses and maintain bid response files, including ensuring files are finalized for posting to centralized repositories.
  • Analyze and review the outcome of FOLIO, OpenRS, Locate and EBSCO Discovery Service RFPs to provide feedback and trends back to product management on areas of improvement

Your Team

You will be welcomed as a member of the overall EBSCO RFP Team. Within that team you will work closely with the EBSCO FOLIO RFP Team members answering and supporting proposals for our LSP and SaaS product lines. Our team enjoys the flexibility and greater work life balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a Marketing Specialist II and your development and career growth at EIS.

About You

  • 2+ years’ experience working in a sales or marketing environment or comparable corporate environment with a proven record of successful communications and/or writing experience
  • Understanding library systems from both an administrative and user perspective specifically in the academic market.
  • Skilled at researching and applying information.
  • Must have strong writing and grammar skills.

What sets you apart

  • Technically savvy and highly knowledgeable about current and proven library systems-related technologies and proactively seeks to gain knowledge and understanding of evolving technologies that could have a positive impact on current systems, software, data, and tools.
  • Bachelor's Degree (preferably in Library Sciences, English, Business, Marketing or Communications)
  • Master of Library Science Degree
  • Knowledge and/or experience with library information systems
  • Knowledge and/or experience with EBSCO SaaS solutions

Our Offer to You

Target Annual Compensation Range: $ 54,600 - $78,000

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

EBSCO provides a generous benefits program including

    • Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
    • Retirement Savings Plan
    • Paid Parental Leave
    • Holidays and Paid Time Off (PTO)
    • Mentoring program
    • And much more! Check it out here:

We work hard to embrace diversity, equity and inclusion and encourage everyone at EBSCO to bring their authentic selves to work every day. We have a wide representation of employee resource groups. To learn more, visit


At EBSCO, our culture is defined by ten guiding principles. We put our customers first, and we're always looking for ways to innovate and improve. We make decisions based on facts, communicate openly, and hold ourselves accountable for results. Trust, respect, and care for each other are essential to how we work. Every day, our actions and teamwork shape who we are as a company. To learn more about our culture, visit

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.