Product Manager - Education



Canada · United States · Remote
Posted on Thursday, June 6, 2024

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.

Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

Flywire is seeking a Product Manager - Education to join the team that leads the direction of our higher education flagship Student Financial Software (SFS). Flywire’s SFS product is our all-in-one student account portal rooted in deep integration into higher education student information systems. Being a B2B2C company working with higher education clients and payers, the role demands an understanding of both client and end user’s needs, an innovative problem solving approach, and a bias towards exceptional user experience. Collaboration, relationship-building, and communication are key aspects to being successful in this role.

Product Managers at Flywire like to win. You’ll be part of the team who is focused on identifying what a winning product looks like and how it will succeed in the market. In order to accomplish this, you will own the Education Billing & Payments portion of our Student Financial Software product and be responsible for providing product leadership to an engineering team, supporting the creation of the roadmap, management of the feature backlog, and more.. What does this look like? You must …

  • Work with clients across higher education and translate their pain points into market leading software solutions

  • Be able to write detailed and clear feature requirements

  • Collaborate with engineering to translate ideas into user stories, answer questions and collaborate on solutions, and validate that solutions meet customer needs

  • Manage the feature backlog and work with various stakeholders to analyze and prioritize issues as they arise

  • Help execute on the product roadmap and support roadmap planning and strategy with the Group Product Manager

  • Gather inputs to define problems, create problem statements, and explore multiple solutions to the defined problem(s)

  • Serve as a subject matter expert on SFS, helping ensure stakeholders and customers understand the system and use it effectively

  • Work with technical writers to deliver product documentation and training materials


Here’s What We’re Looking For:

  • 5+ years of experience working within higher education student finance, including 2+ years of experience in a product management or information technology related-role or similar relevant experience

  • Experience with student finance systems such as Peoplesoft, Banner, or similar, including demonstrated ability to drive process improvements utilizing software

  • Ability to compile and communicate key insights to offer recommendations and solutions

  • A drive to think strategically, prioritize ruthlessly, and execute methodically with a data-driven approach to decision making

  • A team player

  • Obsessed with solving education market related problems

  • Entrepreneurial spirit and ability to work in a fast pace environment

  • Humble - You do what’s best for the company, no politics, no ego

Additional Information

What We Offer:

  • Competitive compensation, including Restricted Stock Units
  • Employee Stock Purchase Plan (ESPP)
  • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
  • Dynamic & Global Team (we have been collaborating virtually for years!)
  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
  • Be a meaningful part in our success - every FlyMate makes an impact
  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $78,000-138,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.