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Relationship Associate, Agent Partnership
Flywire
Customer Service, Sales & Business Development
Mumbai, Maharashtra, India · Mhow, Madhya Pradesh, India
Posted on Dec 11, 2024
Company Description
Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!
Who we are:
Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.
Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!
With over 1,300+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description
The Opportunity:
We, at Flywire, are seeking a Relationship Associate (RA) to drive the delivery and execution of our solution to partner Education Agents in India. The RA will work with the Agent Partnership team in the execution of strategies and tactics designed to increase payer growth, improve retention, identify opportunities for improvement, provide accurate and timely client issue resolution and improve revenue by assuring clients promote the Flywire Payment Solution effectively and timely.
- Handling day to day forex transactions operations management for the division
- Call & connect with the leads provided by clients for sales conversions
- Create strategic plans for each client and groups of clients to maximize utilization and growth
- Support the strategic account plans for each client and groups of clients to maximize utilization, growth and revenue
- Initiate dialog and build relationships with crucial points of contact
- Manage new client end to end for support
- Present products and services to customers timely in an informative, educational, and consultative manner
- Organize materials and plan territory maps for marketing plans
- Support and uncover cross sell opportunities with existing clients
- Drive revenue/payer/money moved growth activities and objectives
- Maintain effective communications with client administrators across multiple offices
Qualifications
Here’s What We’re Looking For:
- At least graduate or above
- 3-4 years of experience in sales and relationship management
- Ability to handle pressure and past success in handling sales targets
- Industry experience in International student fees Payments preferably with a Forex Exchange organization
- Willingness to travel (less than 10%)
- Excellent written and verbal communication skills
- Skilled in all office systems including Word, Excel, Powerpoint, etc.
What We Offer:
- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years!)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
- Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.
Additional Information
Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.