Sales Engineer



Sales & Business Development
Posted on Tuesday, January 23, 2024

Job Summary

Based in our Singapore office, the Sales Engineer will provide guidance in the use of InterSystems' products as they best suit the requirements of the customer and its market. Product and business strategies are coordinated with the InterSystems Sales Team to apply existing and new products to customers' database and application needs.

This is a comprehensive and challenging role, requiring a mixt of solution design skills, hands-on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism, mentoring and training. The Sales Engineer should have a strong technical background within healthcare software.

This role requires regular travel across SE Asia.


  • Investigate & demonstrate the use of InterSystems products with other 3rd party technologies.
  • Manage the technical relationship with customer accounts, ensuring that they are aware of the latest product capabilities.
  • Identify new opportunities within existing accounts.
  • Build and demonstrate Proof of Concepts (POCs) for prospects and customers to illustrate the suitability, ease of use, performance, features, and reliability and/or connectivity capabilities of InterSystems technology.
  • Participate in business and detailed technical discussions at all levels and in all departments of the customer's organisation to foster the adoption, use and deployment of InterSystems’ technologies.
  • Recommend technical architecture, database schema, design patterns, migration and upgrade strategies and operational best practices.
  • Install InterSystems software and assist with benchmarking exercises to determine optimal deployment configurations.
  • Work as a hands-on lead application developer to coach partners and prospects, particularly in the early stages of adoption or during particularly technically challenging projects.
  • Provide application programming in a variety of InterSystems technologies, and other technologies.
  • Give corporate presentations to InterSystems' customers and prospects at site visits, marketing events and such venues. Topics include strategic and tactical considerations across both technical and business directions. Provide technical product demonstrations.
  • Carry out formal training courses in InterSystems technologies.
  • Support customers and prospects during beta test programmes or pre-launch activities and provide feedback to the software development groups.
  • Assist with troubleshooting and interact with the World-wide Response Centre (WRC) to support resolution of technical problems.
  • Provide consulting services for the Sales Department and other InterSystems departments (Marketing, Support, Development, Documentation among others) as requested.
  • Design technical architecture with IRIS and other solutions.
  • Connect with Subject Matter Experts (SME) to identify solutions
    • Providing recommendations and roadmaps for proposed solutions
    • Performing design, debug, and performance analysis on solutions
    • Documenting and sharing best practice knowledge for new solutions
    • Advocating for process improvements and helping develop solutions
    • Regularly communicating new features and benefits to partners, customers, and other stakeholders
    • Providing technical leadership to a team throughout the project lifecycle
    • Developing proof-of-concept projects to validate your proposed solutions
    • Reviewing and validating solutions designs from other team members

Experience & Qualifications

  • Broad knowledge of IT Industry issues & trends including integration and cloud, with specific vertical market & technical knowledge in Integration (SOA, ESB, EAI, ETL, BI…).
  • Proven leadership or technical management in an application development environment
  • Highly experienced programming with demonstrable current hands-on expertise in object-oriented languages such as C#, C++ or Java / J2ee.
  • Highly knowledgeable in Python development
  • Experience with clinical systems, EPRs, Health Exchange and protocols in healthcare, HL7 FHIR and IHE.
  • Ongoing experience within the design, development & deployment of complex applications.
  • Knowledge of application frameworks, application servers and server-less programming models.
  • Knowledge of agile software development processes and continuous development.
  • Extensive use of 2 or more databases such as InterSystems Caché, Oracle, SQLServer, Sybase, Informix or DB2/UDB, including designing logical and physical database schema, good SQL and JDBC/ODBC expertise, installation and configuration skills, and performance tuning.
  • Proven business analysis and problem solving skills
  • Understanding of the business considerations of application development, support and deployment
  • Excellent analytical skill
  • English language fluency
  • Software Engineering experience.
  • Familiarity with Machine Learning tools and languages

Education and Training

  • Degree in Computing or a related discipline

About InterSystems

Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit