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Sales Engineer
Intersystems
Sales & Business Development
Posted on Sep 25, 2024
Overview
InterSystems is the power behind some of the world’s most important applications. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on its core technologies, that deliver on the promise of connected healthcare.
We are hiring a Junior Sales Engineer to join our team in Windsor. You will have a relevant technical or scientific academic background, with experience of coding, scripting, and/or data analytics.
A strong technical aptitude, considered approach, attention to detail and the ability to communicate effectively at all levels are essential skills for this role.
The Sales Engineer provides guidance in the use of InterSystems' products as they best suit the requirements of the customer and the market. Product and business strategies are coordinated with the InterSystems Account Managers, to apply existing and new products to customers' solution needs. The Sales Engineer role is wide-ranging, requiring a mixture of design skills, hands-on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism and mentoring and training ability.
As a Junior Sales Engineer, you will be working with experienced colleagues in all of these areas, with a view to becoming an independent member of the team looking after your own customers.
If you have the technical and customer-facing aptitude required and enthusiasm for a pre-sales role, we will provide training.
This role may require travel across the UK.
Key Responsibilities
- Investigate & demonstrate the use of InterSystems products with other 3rd party technologies.
- Assist in managing the technical relationship with customers, ensuring that they are aware of the latest product capabilities
- Identify new opportunities within existing accounts.
- Help to build and demonstrate Proofs of Concept (PoCs) for prospects and partners to illustrate the suitability, ease of use, performance, features, reliability and/or connectivity capabilities of InterSystems technology.
- Participate in business and detailed technical discussions with prospect and partner organizations to foster the adoption, use and deployment of Product technologies
- Help to install InterSystems software and assist with benchmarking exercises to determine optimal deployment configurations.
- Help senior team-mates to coach partners and prospects, particularly in the early stages of adoption or during particularly technically challenging projects.
- Help to prepare presentations to customers and prospects at site visits, marketing events and other venues.
- Assist in delivery of formal training courses in InterSystems technologies
- Support customers and prospects during beta test programmes or pre-launch activities and provide feedback to the Product groups
- Assist with troubleshooting and interact with the Worldwide Response Centre (WRC) to support resolution of technical problems.
- Provide consulting services for the Sales Department and other InterSystems departments (Marketing, Support, Development, Documentation among others) as requested
Experience & Qualifications
- Proven aptitude within a relevant technical environment
- Ability to clearly communicate technical concepts
- Experience of coding / scripting languages
- Interest in IT Industry issues & trends
Desirable:
- Hands-on experience in full stack, server based or application development
- Experience of working with databases
- Experience with Business Intelligence / data analytics tools
- Design, analysis and problem-solving skills
- Experience of InterSystems’ technology a significant advantage
Education & Training
- BS in Computer Science or equivalent technical degree
About InterSystems
Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.