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Senior HR Business Partner, GTM Ops & Marketing (San Mateo)
Klaviyo
Marketing & Communications, People & HR, Operations
San Mateo, CA, USA
Posted 6+ months ago
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo is looking for a Director, HRBP to join our rapidly growing People Operations team here at Klaviyo. Reporting to the VP, HRBPs, this person will lead the HRBPs that partner with our Go to Market (GTM) teams, including customer support, customer success, sales, partnerships, and more to drive performance and talent management initiatives for their respective orgs.
Specifically, the primary stakeholders for this Director, HRBP will be a sounding board and thought partner, coaching VP+ Executives and Senior Leaders, and act as a trusted advisor to the business. This role will be embedded with the business and will work closely with the leadership teams on all organizational and people related matters, including aligning the HR strategy to business objectives, enhancing team performance, supporting employee development, and planning strategic HR initiatives. They will be an expert at driving large-scale change management in a fast-paced, high-growth environment.
How you’ll make a difference:
- Provide strategic HR business partnership and coaching to people managers to impact the engagement, development, and retention of talent
- In partnership with the Diversity, Equity & Inclusion team, serve as an advocate, coach, and facilitator for building diverse and inclusive teams
- Utilize data to derive insights on people trends to recommend, implement, and manage projects and programs
- Support all employees and address the needs and concerns when any issues arise
- Identify organizational gaps, and deploy impactful people strategies that enable the Sales teams to perform effectively, and scale efficiently
- In partnership with the Talent Management COE, support the creation, launch, and execution of all Talent Management initiatives such as performance reviews, succession planning, and organizational design
- Provide counsel and guidance on complex employee relations situations
- Collaborate with the HRBP team to build and implement programs and initiatives across client organizations
- Partner across People Ops teams within Talent Acquisition, Talent Management, Learning & Enablement, Compensation, and DEI, to support and deploy programs throughout the organization
- Supervision and inspirational leadership to the GTM HRBP team, specifically building and developing a newly formed team
Who you are:
-
- BA/BS degree in Human Resources or related field
- 10+ years of HRBP experience, ideally with direct experience supporting a Go to Market org
- 5+ years experience leading and supervising others
- Experience influencing and advising leaders on talent and employment situations
- Experience coaching teams and leaders at all levels of the organization on personal and team development
- Strong analytic skills with the ability to draw insights and influence data-driven decisions
- Excellent leadership, communication, listening, and presentation skills
- Highly organized, detail-oriented, and a self-starter
- Demonstrated ability to take initiative and manage multiple, complex, competing priorities
- Proven ability to drive change management in a rapidly scaling environment
- Expertise navigating within ambiguous situations, with high levels of autonomy
- Experience identifying, designing, and deploying HR interventions within the business
- Demonstrated experience and a passion for strong collaboration with others (People team COEs, cross-functional partners, HRBP peers, etc.) to build world class teams
#San Mateo #Hybrid #CR1
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations:
$196,000—$294,000 USD
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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