Head of Project Management Process



Multiple locations
Posted on Tuesday, July 2, 2024

The Opportunity

The newly announced Corporate Function Program Management Office (CFPMO) is seeking an experienced project management (PM) leader to support the stand-up of the new organization and serve as an operational leader across key functional capabilities and processes. In this highly visible role, you will report directly to the Head of the CFPMO and be accountable for setting up, influencing, facilitating, and monitoring select PM processes across the Corporate Function book of work as well as driving the implementation of defined PM standards.

The Team

The CFPMO was established to oversee the execution of initiatives across Corporate Finance, Enterprise Risk, Investment Management, Law, and HR & Employee Experience, as well as define and own project management standards across the company. The team is focused on creating more visibility into this work, while enabling better improved prioritization, collaboration, and execution.

We are a newer team of self-starters who enjoy solving complex business problems, with proven track records of excellence in project management and the ability to quickly put structure in place to manage work in dynamic, complex environments. We’re also striving to create an authentic environment where people are inspired, encouraged, and motivated to succeed together.

The Impact:

As the CFPMO Head of Project Management Process, you will:

  • Work closely with the CFPMO team, Corporate Function senior leadership, and project teams to setup, manage, and monitor PM processes across the project portfolio to ensure consistency and enable visibility.
  • Own key Program Management Office (PMO) functional capabilities, advise on and influence PM standards for projects, and oversee other PMO operators as well as contribute to and establish the implementation and continuous improvement strategies of the new CFPMO.
  • Support the stand-up of new CFPMO organization and the implementation of foundational processes, tools, and reporting structures focused on enabling efficient and effective PM operations.
  • Own PM standards, including core processes, artifacts, templates, and tools; advise project teams on applicability of use based on project profile specifics​.
  • Establish structures and manage processes to facilitate resource demand and capacity management processes across Corporate Functions and project portfolio​.
  • Drive reporting and communications across Corporate Function project portfolio, including regular updates for senior and executive management, as well as tracking and monitoring of progress against key performance indicators​.
  • Manage Corporate Function project portfolio budget and financials​.
  • Enable project portfolio governance processes in partnership with Head of CFPMO​.
  • Oversee, direct, and manage team supporting PMO operations across key capabilities and processes​.

The Minimum Qualifications

  • Bachelor's degree
  • 7+ years of program and project management experience
  • Strong understanding of project and change management methodologies
  • Proficiency in project management software including but not limited to MS Project, Smartsheet, and Jira as well as dashboarding and visualization tools (e.g., MicroStrategy, Tableau, PowerBI)

The Ideal Qualifications

  • 10+ years of program and project management experience, 5+ within a PMO
  • 7+ years of experience leading and managing people/teams
  • Project Management Professional (PMP) certification or equivalent
  • Experience in financial services
  • Agile/Waterfall project management experience
  • Robust knowledge and experience with best practices, especially related to communications, reporting, prioritization, capacity and resource planning, forecasting, financial planning, and performance measurement


Salary Range:


At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.