As a Consultant on the Seniors and Vulnerable Adults Compliance team, you will have the opportunity to identify, respond to, and investigate cases of potential financial exploitation. You will speak to both customers and our field partners daily using your knowledge of life, annuity, and/or broker dealer products and services to evaluate exploitation. You will investigate and research these cases working closely with your peers, business partners, and regulators, as appropriate.

We are seeking candidates who have compliance, legal, risk, or operations experience, or who have the passion, interest, and necessary skills to grow in this field. This position will report to the Head of Anti-Money Laundering, Economic Sanctions, and Seniors and Vulnerable Adults Compliance.

The Team

The Financial Crimes & Fraud Prevention Compliance team sits within the Compliance & Ethics Department and is responsible for our fraud prevention, anti-money laundering and economic sanctions, anti-corruption, privacy and information security, and elder financial exploitation compliance strategies and programs.

Working as an integrated team of subject matter experts, Financial Crimes & Fraud Prevention Compliance aligns various compliance efforts to manage financial crimes and fraud compliance risk. The team is organized according to the risks it monitors (anti-money laundering and economic sanctions, privacy and information security, anti-corruption, elder financial exploitation and fraud), but integrating these various functions within the same team enables the Financial Crimes & Fraud Prevention Compliance team to effectively manage financial crime and fraud compliance risk across the organization. This is accomplished by greater and consistent coordination and communications with business lines and other control functions, development of an overall financial crimes and fraud risk assessment and risk appetite, data sharing and analytics across financial crimes and fraud prevention activities and efficient work flow and case management activities.

The Impact

Identify, respond to, and investigate cases of potential financial exploitation across MassMutual’s various business lines.
Contact customers and our field partners as needed effectively and efficiently.
Manage a diverse caseload, assessing priority and risk while documenting thoroughly.
Work with our internal and external business partners as needed
Initiate referrals to various States according to specific regulations
Successful candidates will be able to work independently as well as contribute to projects.

The Minimum Qualifications

Bachelor’s Degree
5+ years of work experience compliance, legal, risk, or operations experience, or who have the passion, interest, and necessary skills to grow in this field.
Due to the nature of this position, as part of the background check process, candidates must be able to pass a non-registered fingerprint background check to qualify as a fingerprinted person under FINRA

The Ideal Qualifications

Meaningful experience in a regulatory compliance, legal, risk, or related function, ideally within the insurance or Broker Dealer; or who have the passion, interest, and necessary skills to grow in this field.
Knowledge or experience with state, FINRA and other regulatory bodies regulations relating to seniors and vulnerable adult issues
Strong written and verbal communication skills with the ability to generate precise and thorough documentation. This is a critical competency due to investigations and reports prepared by team may be subject to careful review by regulatory authorities.
Must have the ability to maintain accuracy when under tight time constraints and be able to maintain a detail-orientated approach.
Strong analytical skills, with the ability to effectively identify and communicate and address the full range of potential compliance exposures.
Willingness to learn and ability to adapt to change driven by regulatory, industry, and business developments.
Ability to communicate effectively with seniors and vulnerable customers, sometimes having difficult conversations.
Exhibits strong work ethic and high ethical standards.
Ability to meet deadlines.

What to Expect as Part of MassMutual and the Team

Regular meetings with the team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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Salary Range:

$82,000.00-$107,600.00

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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