Browse thousands of opportunities across our network of innovative companies
Relationship Manager/Compliance Consultant
MassMutual
Customer Service, Legal
Springfield, MA, USA
Posted on Tuesday, September 17, 2024
Relationship Manager/Compliance Consultant
Relationship and Strategic Project Management Team, Compliance and Ethics
Full-time (Hybrid - 3 days/week onsite)
Springfield, MA
The Opportunity
As a Relationship Manager, you are critical to delivering a positive customer experience by providing holistic compliance solutions and connecting business partners with other compliance subject matter experts. The candidate must be able to detect and assess risk from a broad Company perspective by identifying situations when business line activities may impact or overlap with other business areas. Relationship Managers must understand the business areas that they support including product offerings, distribution models, operations and technology. The ideal candidate will be able to work collaboratively, share best practices and influence business partners and peers at all levels of the organization.
The Team
As a member of the Relationship and Strategic Project Management team, you will support one or more of our business partners including Operations, Third Party Distribution and New Markets, Institutional Solutions and MMFA Brokerage. You will also support the activities of our wholesale broker/dealers, MMLD and MSD.
The Impact
- Provide day-to-day consulting and project support for business partners to ensure compliance with regulations and MassMutual policies
- Design, document and maintain risk-based, data driven and sustainable compliance programs for specific lines of business/distribution models
- Identify business partner and Compliance & Ethics training gaps/opportunities
- Educate Compliance & Ethics team members on business unit function, priorities and initiatives to build business acumen and improve business partner experience
- Share information between Relationship Managers and Compliance & Ethics team members to identify and address common risks and business trends
- Support and influence the development of data-based visual reporting for business leaders
The Minimum Qualifications
- Associate’s Degree
- FINRA Series 6 obtained within 6 months of start date
- 10+ years of experience in compliance/risk and/or subject matter expertise in one or more of the following areas: group voluntary benefits, life insurance, annuities, insurance/annuity operations
Ideal Qualifications
- Bachelor’s Degree preferred
- Solid understanding of the insurance industry and third-party distribution
- Critical illness and accident insurance experience
- Excellent interpersonal skills that drive partnership and allow Compliance to have a seat at the table for day-to-day issues, projects and strategic initiatives
- Business and compliance acumen that build the credibility necessary to influence business partner decision-making
- Willingness to challenge the status quo and find innovative solutions to meet business partner needs
- Intellectual curiosity and courage to ask the questions necessary to build knowledge and understanding
- Comfort interacting at all levels of the organization
- Courage to have crucial conversations with external and internal partners on challenging issues
- Excellent written and verbal communication skills
- Ability to analyze data to detect trends and identify potential compliance concerns
- Agile mindset allowing for quick re-prioritization in response to business partner needs and objectives
- Resilience to adapt and thrive in complex, uncertain and changing situations
What to Expect as Part of MassMutual and the Team
- Regular meetings with the Relationship and Strategic Project team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-FT1
Salary Range:
$107,700.00-$141,300.00At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.