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Candidate Experience Specialist, Talent Acquisition
MassMutual
People & HR, People & HR
Multiple locations
Posted on Nov 12, 2024
Candidate Experience Specialist
Talent Acquisition
Full-Time
Boston, MA or Springfield, MA
The Opportunity
As the Candidate Experience Specialist, you will be an integral part of the Talent Acquisition team. You will support recruiters through scheduling, administration, systems, and relationship management. You will interact with candidates, senior leaders, recruiters, business and HR while gaining exposure to an organization that is growing.
The Team
The Talent Acquisition team is comprised of highly skilled, collaborative problem solvers who are motivated to create the utmost candidate and hiring manager experience, using innovative recruiting tools to move MassMutual – and the industry – forward. The team culture is collaborative, cross-functional, and solution oriented.
The Impact:
Responsibilities include, but are not limited to, the following pre-hire and onboarding activities:
Coordinate candidate interviews for hiring managers, recruiters and interview panel(s); including scheduling, booking conference rooms, and arranging video conferences, phone interviews, etc.
Manage the candidate reception/lounge area as needed, greet candidates and hiring mangers at their scheduled interview times
Coordinate travel arrangements with candidates as needed as well as processing expenses related to travel.
Communicate with candidates as required and requested by recruiters throughout the pre-employment process.
Review employment applications
Effectively interface with hiring managers and executive assistants.
Partner with the recruiter and other internal stakeholders to ensure a positive candidate interview experience.
Proactively recommend ways to improve customer/client/candidate experience and recruiting process.
Record any/all activities/tasks in the applicant tracking system as they occur.
Create, send and maintain offer letters, agreements and other documentation for compliance including FINRA regulations.
Complete personnel data transfers in applicant tracking system.
Complete steps for background checks through our vendor and performs subsequent follow up calls on any outstanding items
Launch onboarding tasks through ATS and follow up as needed
Lead guided campus tours to new hires providing information and answering questions
Communicate and facilitate all onboarding information and logistics to new hires and Hiring Managers in order to create a successful start for each new hire
Assists in the setup and maintenance of files, records, documents, and databases as required within areas of responsibility.
Ensure duties and assignments are performed effectively and efficiently in a timely manner.
Assist with team audits and HR special projects as assigned.
The Minimum Qualifications
High School diploma or GED.
3+ years of Talent Acquisition coordination experience or 4+ years of administrative experience managing calendar.
1+ years' experience with MS Outlook, Word, Excel.
The Ideal Qualifications
Previous experience in Talent Acquisition.
Bachelor’s degree.
Demonstrated experience utilizing an Applicant Tracking Software (Workday highly preferred).
Experience with FINRA regulations as it pertains to the hiring process strongly preferred.
Ability to interface in a professional capacity with all levels of management and demonstrate experience providing pro-active solutions.
Problem solving mindset.
Ability to work independently as well as in a team and manage multiple priorities simultaneously.
Solid communication and organization skills.
A sense of urgency, attention to detail and timeliness.
What to Expect as Part of MassMutual and the Team
Regular meetings with Recruiting Team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
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Salary Range:
$55,600.00-$70,000.00At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.