Group Product Manager

Nexthink

Nexthink

Product
Lausanne, Switzerland
Posted on Tuesday, June 11, 2024

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Job Description

Join our team at Nexthink as a Group Product Manager and become a pivotal figure in leading our data platform team. Your mission is to amplify customer value by building a scalable, high-performance data platform that seamlessly integrates streaming and database technologies. You will lead initiatives to effectively integrate new data, aiming for a versatile and extensively customizable platform. Your responsibilities include refining data enrichments, furthering the Nexthink Query Language (NQL) development, and enhancing data security protocols, such as Bring Your Own Key (BYOK). Your work is fundamental to Nexthink's reputation for excellence and is essential to our company's objectives.

You are an Enterprise Product Manager who excels in a multifaceted role, adept at both independent contribution and in guiding and nurturing your team to success.

Your Mission

  • Coach a strong team of 3 product managers.
  • Streamline operation within your group and build a strong working model with engineering (architecture, SRE, Development).
  • Define and articulate the product vision in your area, along with your north star metric.
  • Develop a strategic plan and roadmap that maximizes value for our customers.
  • Collaborate closely with a development team, prioritizing customer value and company strategy.
  • Work in tandem with our UX designers to enhance product design and experience.
  • Document new features and train Nexthink partners, sales engineers, and consultants on new releases.
  • Engage with customers to understand how Nexthink improves large organizations' digital employee experiences.
  • Keep abreast of competitors and industry trends to maintain a competitive edge.

Qualifications

  • Minimum of 10+ years working in a hands-on product management role within a software company building B2B or B2C products.
  • At least 2 years of proven experience in leading and managing a team of product managers.
  • BSc or MSc studies in the field of Computer Science, Mathematics, Physics, or similar with a strong foundation in Computer Science or a related technical discipline.
  • Demonstrated success in managing technically sophisticated products, achieving practical, progressive outcomes.
  • Experience with high-volume data platforms (Terabytes daily) is highly desirable.
  • Enthusiasm for working in an international, collaborative, fast-paced environment and eagerness to learn new technologies.
  • Excellent communication skills.
  • Professional proficiency in English, both spoken and written.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

  • 💼 Permanent Contract and a competitive compensation package (including stock options).
  • 📍 Very good location next to the Prilly-Malley train station.
  • 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
  • 🤸 Free access to a fitness centre inside the building.
  • 🚞 Reimbursement of the half-fare travel card for public transport.
  • 🧑‍🏫 Reimbursement up to 50% of the cost of French classes.
  • 🍉 Fresh fruit, cookies, and soft drinks as well.
  • 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
  • 📣 Bonuses for referring successful hires after three months of continuous employment.
  • 🚚 We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.