Partner Enablement Manager

Nexthink

Nexthink

Sales & Business Development
Boston, MA, USA
Posted on Saturday, June 29, 2024

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

Are you passionate about empowering partners and driving their success through strategic enablement initiatives? We are seeking a dynamic Partner Enablement Specialist to join our team and play a crucial role in shaping the future of our partner relationships. In this position, you will be responsible for enhancing the capabilities of our resellers and Managed Service Providers (MSPs), working closely with our Global Enablement team to identify and deliver tailored training experiences. Your contributions will be pivotal in creating and maintaining professional certification programs, onboarding new partners, and ensuring they have the resources they need to thrive.

Job Description:

  • Own Partner Enablement (for resellers and Managed Service Providers) and work cross-functionally with the Global Enablement team.
  • Work with the Partner Sales teams to Identify training needs and deliver enablement experiences based on this analysis using a variety of methods, such as live or on-demand virtual training, in-person training, or other communications.
  • Contribute to the creation and maintenance of partner professional certification programs
  • Help with partner onboarding. This would include an intro to resources, certs etc.
  • Collaborate with the product team to understand needs for partner enablement on specific product releases and provide timelines for delivery to channel partners.
  • Manage content daily within the partner portal.
  • Tailor sales enablement content for partner needs, or create new partner-specific resources when needed
  • Coordinate and execute written partner communications such as emails and monthly newsletters
  • Host and organize partner enablement webinars end-to-end - invitations, content, follow-ups
  • Plan and facilitate meetings amongst all internal partner stakeholders
  • Own coordination of Partner Advisory Board Events

Qualifications

  • 1-3 years experience in Partner Enablement experience in one or more solution categories or relevant adjacent roles
  • A clear understanding of various partner types - including reseller and Managed Service Provider models
  • Extremely strong written and verbal communication skills
  • Experience in organizing and delivering webinars and trainings (presentation skills)
  • Experience creating compelling enablement tools and resources.
  • Ability to plan and facilitate meetings
  • Ability to manage projects from concept to completion.
  • Excellent collaboration and relationship-building skills; ability to grow and nurture relationships with internal stakeholders.
  • Knowledge of content and learning management systems and compiling analytics on enablement effectiveness in driving pipeline and revenue through channel partner

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.

In addition, we offer:

  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.