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Senior IT Procurement and Sourcing Manager
Nexthink
IT, Operations
Madrid, Spain
Posted on Dec 3, 2024
Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
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Job Description
We are seeking a Senior IT Procurement and Sourcing Manager with a proven track record in negotiating enterprise agreements, P2P process reengineering and system implementation experience, and outstanding influencing skills. The successful candidate will play a pivotal role in managing our procurement processes, driving cost savings, optimizing vendor relationships, and ensuring the efficiency and effectiveness of our sourcing activities related to IT and other spend categories like marketing, travel, HR etc .
This role is hybrid, the person must come to the office regularly.
Responsibilities:
- Strategic Sourcing: Lead the strategic sourcing process for IT-related products and services, including hardware, software, and cloud solutions. Influence technology selection through stakeholder partnerships, market intelligence, benchmarks, supplier road-mapping, contract terms and company’s long-term strategy.
- Vendor Management: Develop and maintain strong relationships with key vendors, negotiating favorable terms and conditions to optimize value and minimize risk.
- Contract Negotiation: Drive the negotiation of enterprise agreements, service level agreements (SLAs), and contracts with enterprise vendors, ensuring alignment with organizational objectives and legal requirements.
- Cost Optimization: Identify opportunities for cost savings and cost avoidance through effective negotiation strategies, volume consolidation, and vendor performance management.
- Stakeholder Engagement: Collaborate closely with internal stakeholders, including IT leadership, legal, finance, and business units, to understand their requirements and align sourcing activities with business objectives.
- Market Research: Stay abreast of industry trends, emerging technologies, and market developments to inform sourcing strategies and identify new opportunities for innovation and efficiency.
- Process and Procurement Tool Improvement: Continuously identify opportunities for process efficiencies. Evaluate and enhance sourcing processes, tools, and methodologies to drive effectiveness, and scalability. Maintain and enhance procurement related tools like Coupa, Source to Pay and spend analytics.
- Leadership and Mentoring: Provide guidance and mentorship to junior sourcing team members, fostering their professional development and contributing to the overall success of the team.
Qualifications
- Bachelor's degree in Business Administration, Supply Chain Management, IT Management, or related field. Master's degree preferred.
- Minimum of 10 years of experience in IT sourcing, procurement, or vendor management, with a focus on enterprise-level negotiations. Must be able to lead large negotiations with enterprise vendors
- Experience negotiating Enterprise Agreements with at least two of the following vendors is required: AWS (mandatory), Microsoft, Oracle, SAP, Workday and Cisco.
- Proven track record of successful contract negotiation, vendor management, and cost optimization in a complex, multi-vendor IT environment.
- Experience in developing procurement best practices and implementing procure-to-pay (P2P) systems such as Coupa, Ariba, or other similar platforms.
- Exceptional influencing and stakeholder management skills, with the ability to build consensus and drive alignment across diverse teams and stakeholders.
- Working knowledge of drafting, redlining and negotiating key legal and commercial terms in master agreements.
- Deep understanding of IT market dynamics, vendor landscape, and emerging technologies.
- Strong analytical and problem-solving skills, with the ability to interpret data, analyze trends, and make data-driven decisions.
- Excellent communication, presentation, and negotiation skills, with the ability to articulate complex concepts clearly and persuasively.
- Strong proficiency in English language (written and verbal) is required. Experience working with IT and engineering professionals from different cultures, countries and languages is a plus.
- Willingness to learn and to teach. Commitment to teamwork and collaboration.
Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
- 💼 Permanent Contract and a competitive compensation package (Stock Options also included).
- 📍 Amazing centrally located offices near the Bernabeu Stadium.
- 🩺 Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
- 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
- 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
- 🤸 Up to 25 EUR per month for a gym subscription.
- 🛴 Flexible retribution plan for kindergarten & transport tickets.
- 🧑🏫 Reimbursement of up to 50% of the cost of English & Spanish classes.
- 🍉 Fresh fruit, cookies, and occasionally some soft drinks as well.
- 🍕 Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
- 📣 Bonuses for referring successful hires after three months of continuous employment.
- 🚚 We offer a relocation package to people who are coming from another country.
Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.