VP, Global Revenue Growth Operations



Sales & Business Development, Operations
Boston, MA, USA
Posted on Tuesday, March 14, 2023

Vice President, Global Revenue Growth Operations
Rapid7 is looking for an experienced, passionate and transformational executive to join us in a new role as the Vice President, Global Revenue Growth Operations. In this position, you will lead and develop a best-in-class revenue operations team and work collaboratively across the organization to make an impact on our growth path to a $1B+ revenue company.

About the Team

The VP, Global Revenue Growth Operations leads a diverse team that supports our revenue teams and handles performance management, sales processes, forecasting, pipeline management, commission planning, quota and territory design, sales tooling, data management, deal support, and order management.

About the Role
The VP, Global Revenue Growth Operations is a key leader on our global business operations team. This leader will work with all Go-to-Customer teams, including Sales, Customer Success, Marketing, Finance and others. Reporting to the Chief Customer Officer, the VP, Global Revenue Growth Operations will drive and influence Go-to-Customer strategy and effectiveness, including all processes, technology, metrics, reporting and data management. As a business operations executive, they will be excited about shaping all aspects of the organization: setting priorities, hiring and developing talent, nurturing a team culture of innovation, deeply collaborating cross-functionally, and driving transformation across the revenue organizations. The ideal candidate is someone with energy, dedication, intellect and drive that can bring new ideas along with an analytical mind, process savvy, and a commitment to growing a dynamic, evolving business.

In this role, you will:

  • Partner closely with Rapid7 Global Revenue Leaders to drive go to market strategies, and collaborate cross-functionally with Marketing, Finance and Product Practices to achieve our growth goals.

  • Set overall vision and foster a culture of innovation in RevOps practices, tooling, and methodologies that help our revenue teams succeed in accelerating Rapid7’s growth trajectory in both new revenue and retained revenue - covering the end-to-end customer experience.

  • Guide and develop an impact-driven, innovative revenue operations team that embraces data-driven decision making.

  • Ensure employee satisfaction through consistent communication, feedback and career development, and a sense of purpose and community.

  • Create and optimize go to market strategies, and cohesive processes, systems and infrastructure that drive productivity and efficiency.

  • In conjunction with revenue leadership, develop, align and implement regional and/or territory assignments, sales plans and customer success plans.

  • Oversee Revenue planning and goaling, including capacity planning, coverage and rules of engagement within the selling organization.

  • Identify and assess critical strategic needs, and partner to translate them into actionable improvements to achieve ARR and NRR goals. Focus on durability of operational processes and conduct quantitative and qualitative analyses to deepen our understanding of revenue and growth performance.

  • Partner with Marketing to develop strategies to drive pipeline and conversion. Monitor performance and drive actions that accelerate conversion from lead to deal.

  • Partner closely with Growth Enablement to guide and lead programs that elevate the development of our salespeople and sales leadership talent.

  • Partner with the Rapid7 data strategy team to inform and collaborate across functions to develop an analytics strategy and roadmap to achieve our customer acquisition and expansion strategy.

  • Lead strategic initiatives and support executive deliverables such as Board Reviews, Executive QBRs, and strategic planning as needed.

The skills you’ll bring include:

  • 15+ years of experience and proven success in go-to-market strategy and operations roles across the revenue funnel in SaaS environments; experience with the cybersecurity industry is a plus.

  • BA or BS required; MBA preferred

  • 8+ years of experience leading sales operations teams and /or Customer Success operations teams. Demonstrated experience leading and supporting global teams

  • Proven track record of leading change management, excellent communication skills, with the ability to simplify the complex and effectively interface at all levels

  • Passion for leading people, including the ability to work with diverse skill sets; and proven success building, coaching and developing high performing teams

  • Resilient & resourceful individual that enjoys leading teams to solve complex problems Quick learner who is naturally curious and thrives in the face of the unexpected, ambiguity, and change

  • Cares deeply about culture and values and can be a steward for transparency, collaboration, diversity and inclusiveness, impact and innovation

  • Demonstrated experience with interpreting data analytics to derive insight and actions

  • Ability to translate business objectives to actionable and measurable strategies

  • Demonstrated strategic and impactful executive leadership in highly collaborative environments

  • Ability to form solid cross-functional relationships and influence others to drive to a common goal

  • Strong work ethic and customer service mentality

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7
Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people.

With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.