Workplace Experience Coordinator



Arlington, VA, USA
Posted on Tuesday, September 19, 2023

We are looking for a Workplace Experience Coordinator to join our team in Arlington, VA who will create a welcoming workplace where our employees can give their best every day. This person will go from organizing an office event to scheduling an engineer to fix a broken coffee machine, so it's important to find someone who is able to prioritize and multitask. This is a great opportunity for someone with a can-do attitude who wants to join a high energy team where no two days will be the same.

About the Team

We call ourselves People Strategy rather than traditional Human Resources because we execute the business strategy of the company through the execution of a people plan that motivates, develops, and inspires our employees. Our employees are the lifeblood of the company, and so ensuring we have a workplace experience that drives collaboration and engagement across all of our teams globally is paramount. Our Workplace Experience team is responsible for the planning and development of our physical office spaces and does a fantastic job in creating environments where our employees can give their best every day.

About the Role

As Rapid7’s Workplace Experience Coordinator, you will deliver rockstar customer service on a daily basis by creating a warm and welcoming atmosphere for all guests and employees at our Arlington, VA office nestled in NE Bluemont.

You will be responsible for...

  • Providing front desk reception support to all office employees, vendors & visitors

  • Acting as the main point of contact for office suite & property management team

  • Management of all local vendor relationships

  • Inventory & supply ordering management

  • Coordinating office repair & maintenance projects as needed

  • Submitting building facilities requests

  • Maintaining accurate spend tracking & receipt documentation for expenses

  • Leading the local new hire experience (office tours, workplace info)

  • Office communications & collaboration with other teams

  • Support global projects & initiatives that drive our team forward

  • Guest/visitor experience oversight

  • Management of security processes (badge assignments & access)

  • Supporting office safety & emergency preparedness

  • Planning and executing all office events & gatherings

  • General upkeep of all office common areas (reception, cafe, conference rooms, work areas)

  • Incoming and outgoing shipping needs for the office

You should have…

  • An amazing attitude – personable, approachable, and always eager to help

  • A proactive work ethic & high bar for quality. Accountability is a top priority

  • The ability to multitask, stay organized & demonstrate attention to detail

  • An eagerness to learn/grow. Take feedback well, and apply it

  • A desire to work full-time in an office setting (note: this role does not qualify for hybrid/remote work)

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7

At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact.

Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next.

Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.