Front of House Coordinator



Melbourne, VIC, Australia
Posted on Monday, September 25, 2023

We are looking for a Workplace Experience Co-ordinator to join our team in Melbourne and be responsible for creating a welcoming workplace where our employees can give their best every day. This is a varied role, you will go from organising an office event, to getting an engineer in for a broken coffee machine so we need someone who can multi-task and prioritise. This is a great opportunity for someone with a can-do attitude who wants to join a high energy team where no day will be the same.

About the Team

We call ourselves People Strategy rather than traditional Human Resources, because we execute the business strategy of the company through the execution of a people plan that motivates, develops, and inspires our employees. Our employees are the lifeblood of the company, and so ensuring we have a workplace experience that drives collaboration and engagement across all of our teams Globally is extremely important. Our Workplace Experience team is responsible for the planning and development of our physical office spaces and does a fantastic job in creating environments where our employees can give their best every day.

About the role

Rapid7 operates a hybrid working model, we live one of our core values, Impact Together, by coming together in our work spaces to collaborate. As Rapid7’s Workplace Experience Coordinator, you will be responsible for delivering amazing customer service on a daily basis by creating a warm and welcoming atmosphere for all of our guests and employees.

In this role, you will:

  • Help ensure our office is a place our coworkers and guests love to come to

  • Plan and execute all in-house events and employee social events

  • Ensure the general upkeep of all office common areas

  • Liaise with building management and security

  • Manage existing and new vendor relationships

  • Facilities management - preventive maintenance and repairs

  • Space planning and monitoring usage in our new office space

  • Provide support to other teams within APAC

  • Manage the office OpEx budget

  • Office communication hub - if it isn’t our team, we will connect you with the right one!

The skills you’ll bring include:

  • Previous experience working within Office, Facilities or Workplace Management would be advantageous

  • Strong relationship building skills, able to manage vendor/supplier relationships

  • An amazing attitude - personable, approachable, and always eager to help

  • Highly organised with the ability to multi-task and demonstrate attention to detail

  • A proactive work ethic - take ownership of your work!

  • An eagerness to learn - take feedback well, and apply it

  • A desire to work both independently and on a team

  • Experience in a corporate setting is preferred but not required

  • Experience in Google Apps is preferred

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7

Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people. With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.