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Technical Instructional Designer - Partner Enablement
Rapid7
This job is no longer accepting applications
See open jobs at Rapid7.See open jobs similar to "Technical Instructional Designer - Partner Enablement" Mass Technology Leadership Council.IT, Design
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Posted on Sep 25, 2023
Technical Instructional Designer - Partner Enablement
Company Description
Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. Learn more at www.rapid7.com.
The Opportunity
Rapid7's Global Education Services team is looking for an experienced Technical Instructional Designer for our team. This is an opportunity to build engaging content to support the onboarding and certification of our Managed Security Service Provider (MSSP) partners around the globe. Rapid7 is seeking a candidate that brings the right blend of technical knowledge and instructional design skills to enhance our overall Managed Security Service Provider (MSSP) learning and certification experience. This person reports to the Sr. Manager of Education Services team. If you are an energetic, innovative instructional designer who has the experience and the commitment to develop industry-leading partner enablement content, then this could be a great match!
Duties And Responsibilities
Architect a curricula most appropriate for the MSSP professional persona
Create e-Learning and Virtual Instructor-Led Training (VILT) courseware using Articulate Storyline, Google slides and Techsmith Camtasia programs
Create technical certification that aligns with the milestones communicated by the MSSP and Partner Enablement team
Publish and manage content on theLearning Management System (Skilljar)
Curate written, video, and webinar content from partner-facing and product teams in a centralized and indexed Learning Management System
Develop and standardize content that enables MSSP professionals throughout the MSSP lifecycle and in all major geographies
Create a unified brand experience across all MSSP training content and associated courseware
Collaborate with stakeholders in Managed Services, and the MSSP Enablement team to ensure content production is aligned with learner needs and product adoption goals
Work alongside the MSSP program team to increase time to value and reduce reliance on customer support tickets
Apply principles of adult learning and cognitive load practices to eLearning content
Create a social learning experience that will nurture a community of MSSP partners around the globe using engaging experiences such as webinars, demonstrations, and technical challenges
Desired Skills And Experience
Prior experience teaching or deploying enterprise or cloud-based solutions
Prior experience producing customer content (videos, eLearning modules, technical presentations, lab guides)
Excel at visual storytelling using delivery tools such as powerpoint presentations and eLearning authoring tools such as Articulate 360 or Adobe Captivate
Excellent verbal, written and interpersonal communication
Demonstrated ability to transform Instructor-Led Training (ILT) content into an eLearning experience
Demonstrated ability to create new content following the ADDIE model of curriculum development
Ability to manage multiple projects within tight timeframes
Ability to work effectively on global and virtual teams and accommodate time differences
Strong project management skills, must be able to self-manage content development process and collaborate with SMEs to produce high quality and impactful content
Experience working in cybersecurity preferred but not required; knowledge of the personas working in the cybersecurity community
Work in a fast-paced, rewarding environment with tight deadlines and minimal supervision that demands high quality, creativity and consistency
Education and Certifications: ANY of the following
BS or MA degree in instructional design, educational technology or similar
Professional certification from online training organizations
Certified Technical Trainer or Certified Curriculum Developer credential from a military or government agency
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
This job is no longer accepting applications
See open jobs at Rapid7.See open jobs similar to "Technical Instructional Designer - Partner Enablement" Mass Technology Leadership Council.