Partner Program Manager



Multiple locations
Posted on Saturday, October 14, 2023

Partner Program Manager, International

Rapid7 is seeking a Partner Program Manager, a fundamental role that is critical to enabling and supporting the growth and success of Rapid7’s Partner ecosystem. This role will be the center point of Partner Program design, working hand in hand with the global Channel team to lead, design, and evolve our partner program and incentives to support our GTM partner strategy.

About the Team

The Partner Operations and Program team work hand in hand with the global partner sales organization to lead, design and operationalize our processes and programs to support and accelerate our go to market partner strategy.

We are a dynamic and innovative team that continuously seek opportunities to improve and streamline business processes through cross-functional partnership in order to accelerate and achieve operational excellence.

The role requires a strong collaborator who can successfully work in a performance-based, dynamic and cross-functional organization to drive consensus, contribute innovative ideas and build executable plans based on company and regional strategic initiatives.

About the Role

This role will be responsible for establishing a unified partner program that balances partner investments and performance metrics with an incentive-rich program that drives partner focus and behavior across the customer customer lifecycle and meets the needs of our expanding and diverse partner ecosystem.

In this role, you will:

  • Work cross-functionally and in collaboration with the global partner team to establish the next evolution of the Rapid7 Partner program that incentivizes partners to seamlessly transact and engage with Rapid7 across a variety of capabilities and focus areas.

  • Be at the forefront of development of new Partner Program benefits, incentives and tier requirements that can be adopted and integrated globally across, MSSP, Resellers, Cloud Providers and Distributors.

  • Organize and lead key stakeholder meetings to share and present program design proposals, ensuring that there is cross-functional representation and global alignment whilst balancing the need to quickly build consensus across teams to ensure rapid execution.

  • Be an advocate for our partners by working closely with regional Channel Account Managers to solicit feedback and ensure that the voice of the Partner is incorporated into our program design considerations.

  • Work in partnership with internal enablement teams to ensure that our Partner Readiness framework is complementary to our program strategy, and works to support our overall channel strategy.

  • Partner with the global operations teams to ensure that our operational practices are aligned and supporting program goals and objectives in a scalable and effective manner.

  • Use tools including Tableau, SFDC and NetSuite to create reporting insights that will establish and define program success metrics that provide critical performance data into the effectiveness of our channel programs and incentives.

  • Continually drive for consistency with how program guidelines are applied, how partner tiers are maintained and develop a standardized partner program compliance review process.

  • Ensure internal and external Partner program documentation is continually updated and remains current.

  • Collaborate with the Partner Marketing team to drive increased adoption of the Rapid7 partner portal as a key platform for communication, program incentive management, and partner interaction.

The skills you’ll bring include:

  • 4+ years of relevant Partner Program design and management experience delivering impact and results.

  • Strong understanding of software partner ecosystems, ideally security partners.

  • A confident self-starter who can implement change, improve on the status quo, and work independently without requiring prescribed direction or actions; you’re able to lead and drive forward key initiatives without oversight.

  • Demonstrated strategic thinking balanced with ability to quickly understand business objectives, create a well-aligned strategy and execution plans with clearly defined metrics and performance indicators.

  • Strong interpersonal and communication skills, including establishing credibility and trust with internal customers and building influential relationships with partners in the business.

  • Balance program strategy and design with the ability to support tactical operational execution, you’re naturally operationally-minded and able to support system and process changes in order to support program design.

  • Able to manage multiple projects simultaneously, and ensure projects are on track at all times.

  • Experience in working cross-functionally, with multiple stakeholders, to achieve desired outcomes

  • Team-oriented mindset with proven ability to drive impact through influence and collaboration across multiple functions and levels of an organization.

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7

Rapid7 (NASDAQ: RPD) helps organizations across the globe protect what matters most so innovation can thrive in an increasingly connected world. Our comprehensive technology, services, and community-focused research simplify the complex for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, be in 10 places at once, and shut down attacks. We’re on a mission to make security solutions easier to use and access so we can bring safety and resilience to more people. With more than 10,000 customers across 140+ countries, Rapid7 is a leader in cybersecurity that has earned numerous industry accolades and recognition for our technology and culture.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.