Managed Operations Analyst



IT, Operations
Belfast, UK
Posted on Wednesday, November 15, 2023

We are seeking for a Managed Operations Analyst to join our VM team that is passionate about making an impact within cybersecurity. From problem-solving to challenging old ways of thinking, you will have the opportunity to unleash your full potential and creativity whilst working with cutting edge technologies in a dynamic and collaborative team.

About the team:

As a member of Rapid7’s Managed Services team, the Managed Operations Analyst will investigate and support incidents related to client scan requests, reports and vulnerability findings. Rapid7’s Managed Operations Analysts will work with Rapid7 solutions and various other tools to ensure success in ongoing monitoring, scanning, and maintenance.

Our analysts are fanatical about security and solving complex technical issues. As an excellent problem solver and critical thinker, our analysts will also be expected to work closely with Rapid7 engineering, support and security researchers to influence product roadmap alignment and innovation.

About the role:

As a Managed Operations Analyst you will be working in a cloud environment and navigating various services to manage, configure and troubleshoot client scan services. You will cross-collaborate with various stakeholders such as our operations and support teams to ensure that security scanning is functional and properly configured. This will ensure that Rapid7 technology is operating at the highest level to support our customers’ and achieve our security goals.

The skills you’ll bring include:

  • Bachelor’s degree in information security or related discipline.

  • Excellent time management skills and an ability to prioritize.

  • Good understanding of common enterprise technologies.

  • Passion for web security and vulnerability management, and a desire to learn more

  • Prior technology deployment and configuration experience is desirable

  • Networking and systems administration background is desirable

About Rapid7

Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research–using these insights to optimize our products and arm the global security community with the latest in attacker methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what’s next.