Field Based Account Manager



Sales & Business Development
Hong Kong
Posted on Tuesday, January 17, 2023
, Hong Kong

Job Family Group:

Commercial and Retail

Worker Type:


Posting Start Date:

December 21, 2022

Business unit:


Experience Level:

Early Careers

Job Description:

Shell's story in China dates back more than 100 years. At Shell China we will make sure that your ideas will travel. All of Shell’s core businesses are now represented in China. We need world-class candidates to continue our drive to innovate and answer the world’s energy needs in socially and environmentally responsible ways.

If you want to play a role in China’s energy transition, then this might be the perfect opportunity for you!

Where you fit in

You will be part of Shell Fleet Solutions HK. Shell Fleet Solutions HK (SFSHK) is one of the market leaders in business mobility. We collaborate with businesses that have a fleet of commercial passenger cars, light, medium or heavy duty vehicles. Our focus is to provide sustainable energy, mobility, payment and fleet management solutions for your company’s fleet. Current product ranges from traditional fuels to decarbonization solution such as nature based carbon credit, along with EV charging services.

What is the role?

In this role, you will cultivate partnership-based relationships with customers based on a clear understanding of Fleet Solutions' CVPs, and knowledge of customer needs, maximizing value for both Shell and the customer. In addition, you will be expected to contribute to our growth aspirations through significant focus on development of new business. Key Responsibilities includes:

  • Manage, develop and grow a portfolio of high-value customers through face to face selling and strong negotiating skills, to deliver agreed C5 margins and volumes.

  • Collaborate virtually with relevant partners (credit, legal, finance) who are typically off shored

  • Secure our future value and competitive position in a fierce competitive environment and an increasing environmental and societal pressures.

  • Ensure sustainable delivery of customer promises day in day out

  • Work with internal teams to manage churn and drive volume growth of the SME portfolio (bronze & low silver)

What we need from you?

  • Relevant bachelor’s degree

  • Experience in sales. Prior marketing experience a plus.

  • Strong interpersonal skills: ability to cultivate partnership with customer at multi-level and manage internal relationships at all levels.

  • Strong communication and presentation skill

  • Good working knowledge of the customer operation and financials and knowledge of specialist sources of information in knowledge of CRM tools

  • Strong IT literacy on all Office Programs, especially in MS Excel

  • Strong analytical skills, ability to provide data driven insights

  • Good knowledge of English and Mandarin

  • Proven/track record of competence in working with external partners

  • Strong credibility (or proven willingness and capability to improve) in Personal and business skills.

More about Shell

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.



Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.