CP Commercial Lead



Cyberjaya, Selangor, Malaysia
Posted on Monday, July 10, 2023
Selangor, Malaysia

Job Family Group:

Contracting and Procurement

Worker Type:


Posting Start Date:

May 25, 2023

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

Where do you fit in

Progress towards a powerful future with Shell as a key partner of our global Supply Chain and Contracting & Procurement team, where you directly impact our value chain and help us achieve our ambition of net-zero emissions.

As a Supply Chain Commercial Lead, we offer the opportunity to be part of a highly dynamic and innovative organization. You will have a global reach as you operate commercially through our digitalized platforms that contributes to a low-carbon Supply Chain. Experience how we power lives by prioritizing the safety and wellbeing of our Supply Chain communities.

Here, we foster a diversified, equitable and inclusive culture that offers an environment for growth and development, but most importantly you will be inspired and encouraged to be yourself!

What's the role?

Contracting & Sourcing: Able to drive complex contract management solutions and influence decision making for management of strategic assets by recommending the optimal contracting strategy, commercial models & effective contract management tactics based on the identified supply chain risks and opportunities.

Supply Chain Intelligence: Plan, optimize and execute end to end sourcing activities by conducting should-cost modelling, supplier industry analysis factoring in business needs and advise on category management strategy.

Responsible Supply Chain: Proficient at evaluating suppliers' performance in areas such as human rights, labour practices, environmental sustainability, health & safety, business ethics, to make conscientious and accountable procurement decisions.

Deal Making/Negotiations: Able to develop strategy and lead cross-functional negotiations based on the analysis of the stakeholder landscape and drive total cost reductions for the business. This includes defending category-specific risk and resolving conflicting negotiation positions while maintaining relationships.

Commercial Acumen: Capable in motivating decision making by combining deep market intelligence, understanding the impact of trends to the business and the capacity to develop a robust supplier network.

Ability to champion Supply Chain Resilience by creating a network and/or ecosystem that can effectively absorb, adapt, recover from, and withstand various forms of disruptions.

Business Partnering: Be a thought partner and create organizational value by developing trust-based relationships and provide insight on integrated value and risk to facilitate strategic partnerships.

Operations Excellence & Compliance: This role is expected to deliver value using the provisions of the Category Management & Contracting Process (CMCP). In addition, drive continuous improvement in process performance and eliminate inefficiencies while safeguarding Shell’s license to operate in line with our policies, laws, and regulations.

Knowledge in Retail/Mobility business:

Mobility is the shopfront and face of Shell. With 46,000 service stations in around 80 countries, we’re the world’s largest mobility retailer and one of the biggest single-branded retailers of any kind on the planet. Our network includes more sites than McDonalds or Zara, Carrefour, Starbucks and GAP put together. Pretty cool, right? What’s more, we interact with more than 30 million customers every day but have really ambitious plans to grow and to do so sustainably.

What do we need from you?

  • Proven experience in e2e sourcing and contracting management including tender evaluation with the ability to adjust global strategies to current local business and market conditions.
  • Seasoned professional with solid entrepreneurial and commercial mindset preferably gained from 2-4 years of ‘hands-on’ front-line Procurement or Supply Chain roles, including 1-2 years of Tactical contracts management, Contract Strategy building and Post-Award Contract Management process preferably in the following categories :

1. Convenience Retail (contract negotiations with FMCG, category management, etc.),

2. Brand and Communication/Marketing (Above the line, Below the line, Events Managements, Premiums, etc.) or

3. IT (Software, Hardware services preferably in the Mobility/Customer facing business)

  • Ability to work across multiple businesses, categories and to manage multiple commercial projects simultaneously
  • Uncompromising discipline to Safety, Ethics & Compliance, Code of Conduct, Laws & Regulations when delivering business outcomes.
  • Effective communicator with strong interpersonal skills to foster relationships with diverse interfaces, build trust and credibility, essential for cross-functional collaboration and performance.
  • Highly motivated and determined to strategically perform and continuously improve.

Not a requirement but additional advantage to have the following:

  • Be professionally certified by CIPS (Chartered Institute of Procurement & Supply) or its equivalent.
  • Alternative relevant commercial experience also to be taken into account such as Sales or Category Management
  • Ability to speak any of the multiple language (i.e. Thai, Cantonese, Mandarin, Hindi, Bahasa, etc.) an advantage.

Company Description

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.

SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.

Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment

An Innovative Place to Work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently

An Inclusive & Progressive Place to Work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential.

Ø We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

Ø We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

Ø We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity

A Rewarding Place to Work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.



Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.