Transformational Change Consultant



Bengaluru, Karnataka, India
Posted on Saturday, August 26, 2023
, India

Job Family Group:

Information Technology (IT)

Worker Type:


Posting Start Date:

Business unit:

Experience Level:

Experienced Professionals

Job Description:

Job Description



To drive and support the business change activities required to underpin Shell’s IT simplification agenda. Shell is focused on aligning and simplifying IT systems to increase customer satisfaction and business value which will drive significant and ongoing change in all parts of the business, supporting the business’ growth agenda. Shell is building an inhouse IT Transformational Change Capability that will partner closely with each area of the business to drive and embed IT change. This role will reside within the Group CIO function. The role is delivery focused and will lead IT-driven business change in a program or project environment.

The primary purpose of the role is to:

Work on one or multiple change programs, with oversight or leadership from a Transformational Change Manager

Deploy measurable change management interventions and wider transformational change initiatives, usually in an Agile context

Support the Transformational Change Managers to build the practice and drive improved ways of working

Operate, with support where needed across change management, communications

Work closely and collaboratively with other related departments, OD/OE, Internal Communications, Learning and Continuous Improvement, within Shell to deliver a comprehensive service to the business using agreed

Equip the business with the skills to better manage and sustain change


Work on projects to:

Execute the change management plan

Build and manage change management deliverables and activities to a business-ready standard

Ensure that the appropriate change management tools and methods are applied to IT projects

Partner with other parts of the organization (IC, OD, Learning) to deliver high quality change management interventions

Work with colleagues to build the Transformational Change capability

Develop agile mindsets and behaviors

As a member of the IT Transformational Change practice, create an environment where members feel motivated, engaged, connected, able to perform to high levels and to grow and develop in their roles. This may include Line Manager responsibility.

Work to develop the Transformational Change practice and facilitate knowledge sharing and capturing of good practice, and work to build and retain knowledge of external best practice (both in change management and technology more broadly)


Member for the Transformational Change practice

Individual delivery of high impact change management activities



Deep expertise in initiating Change Management for IT solutions

Understanding of the different Change Management methodologies approaches, with emphasis on driving measurable business results

Proven CM business transformation and change management delivery track record (strong planning and execution discipline; delivering high quality, high impact solutions and interventions)

Proven track record of building Affinity with and understanding of the consequences of IT management and IT delivery

Strong stakeholder relationships & stakeholder management skills - proven track record in working as trusted advisor at senior business leader level on critical, complex CM challenges and influencing effectively at different organizational levels

Proven track record of playing a “change integrator role” and leading change on an individual, team and organizational level

Highly skilled in coaching and developing others (developing competence in others in CM Capability development/coaching)Able to produce high quality business-facing deliverables and activities to drive and sustain change

Courage and determination to challenge current practices and mindsets, challenge senior leaders while maintaining effective relationships. Independent objective thinker. Resilient and able to manage challenge and resistance

Results/outcomes oriented, business value focused

Confidence and ability to work in high-ambiguity work environment

Excellent oral and written presentation skills

Demonstrated evidence of RDS core values and D&I behaviors will be taken into account during the selection process

Change Management – Mastery Knowledge

Business Partnering – Mastery Knowledge

Champions Customer and Stakeholder Focus – Mastery Knowledge

Motivates, Coaches and Develops – Knowledge/Mastery



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