Commercial Operator Crude



London, UK
Posted on Thursday, October 19, 2023
, United Kingdom

Job Family Group:

Trading Jobs

Worker Type:


Posting Start Date:

Business unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

Where you fit in

Shell Trading & Supply is the principal trading and shipping business within Shell. It comprises a network of separate companies which trade but which also belong to a global organisation, enabling them to share knowledge and advice on best practices, implement common systems and controls, and manage risks associated with international trading in a competitive environment.

With trading volumes of about 14 million barrels of oil equivalent per day, the organisation has the skill base and international scope to capitalize on trading opportunities inherent in Shell asset and market positions around the world. Shell Trading companies are sited in various locations, with key trading and market operations located in London, Houston, Singapore, Dubai, and the Bahamas.

We are interested in attracting people to our business who share our core working values of honesty, integrity, and have respect for others. Commercial Operators are responsible for oil and freight operations to the various business desks. Commercial Operations work alongside Traders / Trading Managers to optimize the deal portfolio to provide commercial benefits to the business. It is a fast-moving and changing environment and Operators will work alongside a diverse, multi-cultured group of people. The work is extremely varied according to the desk, but Operators are expected to gain a common set of professional skills.

What’s the role?

This role is specifically to provide Trading Operations support to the EED (Europe/East/Derivatives) and/or WAF Trading team.

Key elements of the role include:

  • Ensure that all obligations arising from the contract/charter party are carried out and seek to add value by exercising embedded commercial and logistical deal options by using a pro-active approach to problem-solving, in tandem with the wishes of the Traders.

  • Highlight any contract optimisation opportunities, thinking on your feet to deal with contractual problems (eg. off-spec cargoes, vessel delays, etc), and ensuring that these are managed professionally and optimally for the trading business.

  • Deal with oil and freight counterparties, terminals, vessels, agents, and inspectors on a regular basis regarding all post-deal activities ensuring operations are expedited and all necessary operational information is communicated in good time and documentary requirements are met.

  • Make oil and vessel nominations, prepare and send voyage orders and monitor the progress of vessels. Appoint independent inspectors, expeditors, and ships agents.

  • Ensure that all oil and freight operational information is entered into Trading systems (FED/DEX, RADAR, etc) in a timely fashion and ensure that the trading position is accurate at all times and adequate records are kept to meet legal and fiscal obligations.

  • Understand the potential commercial impact of cargo/demurrage claims and ensure that the necessary commercial actions are taken to protect Shell's business position both during and after the physical activity.

  • Understand the basics of indirect tax and trade control exposure, minimise risks of fines, and be able to explain the exposure to others.

  • The incumbent needs to be extremely detailed orientated, to be able to reconcile, agree on volumes with third parties and answer queries on payment quality contracts.

What we need from you

  • Previous knowledge of Oil and Freight Operations would be advantageous.

  • The incumbent will have to be extremely adaptable, able to work under pressure, able to successfully prioritise work depending on current situations, and be a good team player.

  • Knowledge of trading systems such as Radar / DEX / GMAS would also be advantageous.

  • Understanding pricing structures and the concept of pricing exposure would desirable.

  • A competent operator should be a good communicator, with strong stakeholder management skills, well organised with commercial awareness and team skills

  • Pro-active in showing initiative and have or gain knowledge of all parts of the trading business.

Additional Information:

The oil supply and trading environment is often dynamic and fast-moving. Operators often have to be able to respond quickly and accurately to challenging and sometimes conflicting deadlines in order to comply with business needs and policy guidelines. Daily working hours may be variable and unpredictable at times including regular out-of-hours contact.

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that not everyone often applies when they don’t feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. We look forward to receiving your application.

Company Description

Shell started operations in the United Kingdom more than 110 years ago. Since then, we have grown into a leading innovative Oil & Energy company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit, and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.



Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.