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Community Liaison Officer - QGC
Shell
Customer Service
Queensland, Australia
Posted on Oct 24, 2024
The world is changing fast, and Shell is changing, too – not only to keep up with the external pace, but also to anticipate and shape a different future. The Corporate Relations function will deliver value by supporting our Shell strategy to bring the outside in and secure and drive Shell’s reputation and values. Drawing on a strong base of professional excellence, we aspire to be best-in-class at achieving integrated outcomes through effective engagement, communication, and impact management with external and internal stakeholders.
Where you fit in
If you are passionate about improving Shell’s performance and creating a positive legacy in local communities, this could be your chance to influence and enhance how Shell manages its social impacts and externally engages across the QGC upstream business. The overall objective of Social Performance (SP) team is to create a positive presence and legacy in the communities and countries in which we operate to gain community acceptance for Shell’s business objectives. This is crucial for our ambition to strengthen our license to operate and demonstrate that we are a responsible company, welcomed by the communities where we operate.
What’s the role?
The purpose of the role is to support respectful engagement with local communities, which is critical to the success of projects and long-term operations. We need to understand the priorities and address the concerns or grievances people may have.
More specifically:
You will be a key part of our Corporate Relations SP team and will report to the National Social Performance Manager.
The position must maintain external community and stakeholder oversight for the upstream portfolio (projects, assets, exploration) in Australia. This, together with its close interaction with other functions makes it both particularly challenging and interesting.
The CLO is expected to provide leadership in community and stakeholder engagement in external environments, specifically local communities, and local councils, representing the QGC upstream business and working with the other class of business leads and teams as appropriate.
The position will also require a strong understanding of the various components of social performance.
You will thrive in:
Your demonstrable understanding of the business.
Ability to translate business objectives and social performance imperatives into on-the-ground delivery.
Self-starter attitude, showing high degree of personal initiative, drive, and desire to come up with creative solutions.
A learner mindset - being a role model in your levels of curiosity and reflection and encouraging people to learn from their mistakes and successes.
Enabling your best possible performance by collaborating and working across teams to achieve maximum commercial value for Shell as a whole.
What we need from you
We are keen to speak with professionals preferably with a Bachelor level in environmental or social studies with work experience in related fields of community and social development.
We hope to find most of the following competencies:
Experience in engaging and communicating effectively internally and externally at a variety of levels and to work comfortably across HSSE, C&P, Corporate Relations functions
Can demonstrate external focus; develop and maintain active networks of relationships partnerships with local groups (e.g., community organizations, civil society organizations, non-profits)
Ability to implement and communicate business objectives across the community as appropriate, including managing relationships where adverse response or differing views may exist
Operational or project experience and in a variety of environmental and social contexts; experience with community development and/or social investment
Experience managing grant funding opportunities for community as well as collaborating with key stakeholders to deliver benefits for broad community
Preferred experience with project-based impact assessments
Can influence business leaders to make tangible changes to activities, to minimise negative social impacts and enhance benefits; Can support business leaders and managers in incorporating community perspectives/information into business decision making
Excellent written and oral communication skills, proven skills to deliver under time pressure
Application period will run until November 7, 2024.
We are keen to support flexible working arrangements, subject to local regulations and legislative frameworks. If this is of interest to you, please describe in your application the type of flexible working arrangements for which you would like to be considered.
More about Shell
Shell Australia is a leading natural gas producer, and we are playing our part in the transition to a low-carbon future by also investing in the power sector, renewable energy sources and carbon abatement activities. A Shell career offers opportunities to work on innovative projects such as the Prelude floating LNG facility offshore of Western Australia and the QGC onshore gas business in Queensland. Beyond these are a wide range of Shell’s New Energies development opportunities. Join Shell and let’s power progress together with more and cleaner energy solutions.
An innovative place to work
There’s never been a more exciting time to work at Shell.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
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We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.