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QTC Billing - Pricing Business Subject Matter Expert - Global Salesforce, US
Slalom
Sales & Business Development
Chicago, IL, USA
Posted on Jan 19, 2025
Who You’ll Work With
In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.
What You’ll Do
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place t
UX/UI Design Leader
Slalom is eager for a qualified UX/UI Design Leader to join our Chicago Experience Design (XD) practice. We're looking for strategists, makers, collaborators, and thought partners. The XD team works across multiple disciplines, industries, and accounts, as well as with numerous other Slalom capabilities. Our people need to quickly gain an understanding of clients’ businesses, forge meaningful connections, and show credibility with strong expertise. This role is at the Principal or Senior Principal level.
Slalom consultants help organizations redefine what’s possible and give shape to the future. We focus on high-impact projects—meeting our partners where they are and helping them to deliver results. Our teams go beyond the expected, to help clients move confidently through ambiguity and drive transformative outcomes.
This role must be located within a commutable distance to our downtown Chicago office.
What You’ll Do:
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $122,000 to $189,000 and the targeted base salary range is $145,000 to $155,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
#RS3
In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.
What You’ll Do
- Role responsibilities including skills you will be using
- Knowledge in pricing terminology such as pricing analytics, price setting, pricing execution and passionate about pricing
- Analyze existing business processes and systems to identify areas for improvement
- Collaborate closely with clients to understand their pricing challenges and translating business requirements into user stories and providing functional specification.
- Ability to help client to prioritize user stories and scrum support
- Demonstrate ability to lead client facing workshop and present in front of client
- Gather detailed feedback from client sprint demo and document information in user story tracking tools such as JIRA
- Work closely with clients or stakeholders to communicate risk/concerns
- Bachelor's degree in Computer Science or Pricing related field
- Multiple project experience in implementing pricing tools such as Vendavo, Pricefx, PROS, or Zilliant
- Preferably knowledgeable in CPQ
- Proven experience as a Business Analyst or in a similar role.
- Problem-solving mindset and the ability to think critically to overcome complex pricing challenges.
- Excellent communication skills to collaborate effectively with clients and cross-functional teams.
- Proficiency in requirements gathering and documentation tools.
- Familiarity with agile project methodologies.
- Knowledge of Agile methodology and the ability to work within an Agile framework.
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place t
UX/UI Design Leader
Slalom is eager for a qualified UX/UI Design Leader to join our Chicago Experience Design (XD) practice. We're looking for strategists, makers, collaborators, and thought partners. The XD team works across multiple disciplines, industries, and accounts, as well as with numerous other Slalom capabilities. Our people need to quickly gain an understanding of clients’ businesses, forge meaningful connections, and show credibility with strong expertise. This role is at the Principal or Senior Principal level.
Slalom consultants help organizations redefine what’s possible and give shape to the future. We focus on high-impact projects—meeting our partners where they are and helping them to deliver results. Our teams go beyond the expected, to help clients move confidently through ambiguity and drive transformative outcomes.
This role must be located within a commutable distance to our downtown Chicago office.
What You’ll Do:
- Help lead the XD practice, defining strategic offerings and approaches to partnering across teams, capabilities, accounts, and industries
- Directly manage/monitor the performance of select XD team members—bringing a commitment to employee growth and career development
- Develop a clear understanding of how XD fits within the broader market Business Advisory Services (BAS) operating model, and, organizational solution portfolio
- Be able to articulate your design process, and create technical deliverables, such as wireframes, clickable prototypes, design systems, pattern libraries, interface flows, site maps, user and A/B testing assets
- Collaborate with clients and Slalom leads to design a variety of digital experiences, web interfaces, mobile applications, and platform solutions—considering things like information architecture, features and functionality, user interactions, and visual design
- Properly scope UX/UI design projects and build effective delivery teams
- Show executive presence and polish in guiding clients through XD methodologies, recommendations, or best practices
- Work with sales and leadership teams to identify new client and project opportunities, develop pursuit resources, and craft pitches and presentations
- Adopt an agile mindset, and be able to flex between projects, sales pursuits, people leadership activities, and practice leadership responsibilities
- Regularly showcase (and apply) strong communication, storytelling, research, and synthesis skills
- 10+ years of experience, particularly with a background in UX/UI design
- Consulting or agency experience preferred, with the ability to lead projects, sales pursuits, and practice teams
- Deep experience in working with technical strategists, business leaders, architects, and developers
- Excellent communication skills
- Proficiency in UX design and dev-ready tools, such as Figma, Adobe CC, Sketch, InVision, and Zepelin
- Proficiency in communication and collaboration tools, such as Microsoft Office, Miro, and Mural
- Exposure to working with CRM technology (i.e. Salesforce) or other sales management/client tracking tools
- Breadth of experience along the Experience Design spectrum, with the ability to wear multiple hats and regularly shift focus between:
- Service design activities—conduct light research, create personas, develop journey maps and blueprints
- Digital delivery—produce and iterate on wireframes, process flows, prototypes, and design system features
- Sales and business growth
- Practice leadership and market strategy
- Interest in designing and using applicable emerging technologies (such as Gen AI, Digital Twins, and Conversational AI)
- A human-first mentality with a passion for learning
- Your own unique perspective on solving difficult problems and creating meaningful solutions for a diverse pool of people
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $122,000 to $189,000 and the targeted base salary range is $145,000 to $155,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
#RS3