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Team Operations Sr. Specialist, Chicago
Slalom
Operations
Chicago Ridge, IL, USA
USD 60k-80k / year
Posted on Jun 5, 2025
Team Operations Sr Specialist
Who You’ll Work With
At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what’s possible, give shape to the future—and get there. Slalom is seeking a top-notch Senior Specialist to join our Office Operations Team. We are looking for an individual who exudes adaptability, foresight, creativity, and a passion for delivering exceptional customer service. This individual will have a demonstrated commitment to excellence, collaboration, attention-to-detail, creative problem solving, and big picture thinking. Our ideal candidate will be resourceful, tach savvy, and have outstanding relationship building and interpersonal communication skills.
Job Summary: A Sr Specialist delivers high quality work to meet broader team, project, or program objectives with minimal oversight and direction. They apply their foundational Operations knowledge and skills to contribute to innovative solutions.
In-Office Expectations
Front Desk / Reception
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the targeted base salary pay range is $60,000-80,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
Who You’ll Work With
At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what’s possible, give shape to the future—and get there. Slalom is seeking a top-notch Senior Specialist to join our Office Operations Team. We are looking for an individual who exudes adaptability, foresight, creativity, and a passion for delivering exceptional customer service. This individual will have a demonstrated commitment to excellence, collaboration, attention-to-detail, creative problem solving, and big picture thinking. Our ideal candidate will be resourceful, tach savvy, and have outstanding relationship building and interpersonal communication skills.
Job Summary: A Sr Specialist delivers high quality work to meet broader team, project, or program objectives with minimal oversight and direction. They apply their foundational Operations knowledge and skills to contribute to innovative solutions.
In-Office Expectations
- This is a primarily in-person role, with the expectation that you are onsite during core business hours 5 days per week.
- While some flexibility may be available, you must be proactive and responsive to onsite needs, with the ability to arrive early, stay late, or adjust hours as required to support events, office operations, vendor coordination, catering, and other in-person logistics.
- Demonstrates a high level of reliability and accountability in maintaining a consistent and visible presence in the office.
- Acts as a key onsite point of contact, ensuring a seamless and welcoming experience for employees, guests, and vendors.
Front Desk / Reception
- Greet internal team members and external visitors, manage office and building access/badging, provide parking validation, handle all in-office mail and shipping.
- Primary office point of contact, providing a warm and hospitable experience for team members, clients, vendors, and visitors.
- Responsible for the organization and cleanliness of the office space including purchasing and restocking office supplies, kitchen supplies, snacks, beverages, etc.
- Liaison between Slalom and property management which includes submitting maintenance requests, disseminating building information, coordinating building conference room rentals, and provisioning building and parking access.
- Point of contact for office vendors (ex. Cintas, Blue Tiger, Iron Mountain, etc.) – coordinating deliveries, maintenance tickets, ordering, etc.
- (As needed/if required) provide administrative support to local market leadership such as ordering catering, making reservations, and booking conference rooms.
- Serve as one of the Market’s “Purchasing Super Users” – utilizing company credit card for office and event-related purchases, reconciling all expenses monthly, updating budget trackers, submitting requisitions and invoices via Oracle.
- Manage Slalom’s apparel and gifting stock (if applicable), place Slalom gear orders and any custom orders for internal and external initiatives (as needed).
- Support internal office meetings and events in the office, including but not limited to coordinating presentation content (deck), scheduling, room preparation, food/beverage orders, supplies, set up, and teardown.
- Ex.) SOTOs, Quarterlies, Employee Community events, Partners for Good, Celebrations, Trainings, Off-site, On-site, Capability, and/or Regional Meetings
- Support planning and execution of external and larger, office-wide events, including but not limited to set up/teardown, venue sourcing, contracting, food & beverage, communications, swag, design and collateral, registration, A/V, etc.
- Partner with our Employee Community Groups and programs to create impactful team events that promote engagement and our culture.
- Collaborate with Operations Lead and/or Manager to maintain office events and meetings calendar.
- Support and execution of Market Recognition (ex. birthdays, anniversaries, milestones, life events, gifting, etc.) as outlined in Slalom’s Guide to Life.
- Support and execution of Awards Programs (ex. Quarterly Awards – nomination and selection process, gifting)
- Coordinate with Talent Acquisition, People Leaders, IT, and Welcome Program to support new hires.
- Support New Hire Orientation, including scheduling, updating presentations, and facilitation. (if applicable)
- Ensure new hires are connected to necessary systems, events, and distribution lists.
- Prepare and ship new hire welcome kit
- Organize and facilitate office tours
- Manage Market communication channels/tools. (e.g., Teams, SharePoint, Slack, etc.) (if applicable)
- Maintain the Office 101 SharePoint page.
- May be asked to support various special projects / events as needed for the Office or Market, Capabilities Teams, PBPs, Global Services, etc.
- Bachelor’s degree or relevant experience required (2+ years of office management or similar).
- Excellent organizational and time management skills.
- Professional communicator with strong oral and written communication skills.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, etc.) and Zoom.
- Have reliable transportation to/from office location as well as other event locations as needed.
- Ability to lift and move 25 pounds.
- Can be productive in both an independent and team working environment.
- Exhibits an authentic, positive spirit and is approachable, hospitable, and enjoys interacting with people.
- Operates resourcefully and uses critical thinking skills. Can anticipate the next need without being prompted.
- Maintains accuracy and detail while accomplishing multiple tasks.
- Acts with a sense of urgency without sacrificing quality or professional composure.
- Sees no task as “too small” or “beneath” them.
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the targeted base salary pay range is $60,000-80,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.