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Education & Career Advisor (Part-time, Multiple Positions)
Category: Workforce Development/Adult Basic Education (ABE)
Department: Division of Workforce Development
Locations: Springfield, MA
Posted: Aug 8, 2023
Closes: Open Until Filled
Type: PT No Benefits
Position ID: 165837

About Springfield Technical Community College :

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.

Job Description:

The Division of Workforce Development at STCC seeks a collaborative and community-focused professional committed to lifelong learning, continuous improvement, removing barriers to academic success, and supporting the enrollment, persistence, completion, and transition of all students. The Advisor contributes to our diversity, inclusivity, and equity goals and supports all Workforce Development students (prospective, current alumni) across programs and funding sources. The Education and Career Advisor works collaboratively in a diverse, inclusive and student-centered environment, and with current and prospective students and staff of various learning styles, cultures, identities, and life-experiences.

The Education and Career Advisor will work closely with prospective or current students and alumni who have an interest in completing non-credit workforce training (adult basic education, HiSET/GED prep, ESOL, industry certification training, etc.) to ensure optimal academic success. The Advisor will facilitate individual and group advising, college and career events, and enrichment activities to ensure every program participant is provided with individualized and proactive support. The Education and Career Advisor will support all students with creating their education and career plan through assessing their interests to develop short-term and long-term flexible, culturally sensitive goals.

The Education and Career Advisor reports to the Director of Recruitment, Retention, and Transition.


  • Provide high quality, proactive, and holistic advising to students experiencing barriers to success, including but not limited to: attendance, accommodations, computer access, housing, food insecurities, and makes referrals as needed.
  • Establish and maintain face-to-face relationships with key staff in relevant community services and shares this information with staff and students.
  • Build a welcoming environment and trusting relationships with students from point of contact through completion of the program.
  • Advisor participates in intake and orientation to initially meet students; maintains regular contact throughout students' participation in the program; and follows up with students after program completion or after student exits program.
  • Meet and greet students in flexible formats upon arrival, drop by classes, set up regular appointments with students and set up additional meetings as needed to set realistic goals and to help students evaluate their progress.
  • Maintain complete and accurate student records, advising notes, attendance, outcomes, follow up data, assessment data, student moves and drops, shared customers, follow up calls, outcomes, returning student applications, etc. in a timely manner in program databases, files, and google documents.
  • Share data in a timely way with program staff.
  • Discuss and share attendance records, student contracts, and drop forms with students monthly and as needed.
  • Meet regularly with teachers to share non-confidential case notes relevant to students' progress, including but not limited to: student needs, attendance, interventions, promotions, moves and drops.
  • Develop opportunities for students to make connections within our program and within the college through events, guest speakers, activities, tours, student meetings, etc.
  • Host events for new students: interviews, onboarding events, new student welcome event, introductory workshops, zoom access and practice and share schedules and placement information with new students and include returning students if needed.
  • Support students with access to STCC email, computers, and other needs.
  • Conduct follow-up calls and exit interviews. Arrange the return of materials and computers/technology with exited students. Manage and record data for exited students.
  • Support assessment events including intake, practice, and benchmark assessments (i.e. Aztec, MAPT, HiSET, Workkeys) by organizing, scheduling, conducting assessment sessions and recording and reviewing scores with students, monitoring student readiness for assessments, and providing practice sessions in collaboration with instructors.
  • Develop and maintain student assessment schedules and assessment documentation in order to meet program goals and fulfill funding requirements.
  • Assist students in the process of creating necessary accounts to sign up for final assessments.
  • Provide a series of workshops and individual support to develop short and long-term goals, college and career goals, learning strategies, tools for academic support and develop a college going culture and prepare students for success in the workplace.
  • Conduct workshops on career exploration, goal setting, and job search activities including applications, interviewing, and other career-related topics as needed.Provide instructional support in the classrooms as needed (educational workshops in line with college and career pathways).
  • Create and incorporate student education and career goals into contextualized curriculum by integrating advisor-led workshops in class, using the Integrated Career Awareness Guide lessons for job search, and inviting employers into class to share job and career awareness.
  • Create and use college and career pathway curriculum: unit plans, lesson plans, syllabi, curriculum maps and other instructional support as needed.
  • Collaborate with academic advisors at STCC to understand and support students with non-credit to credit pathways.
  • Support the coordination of and participate in next step events through our Transition to College, STCC Career Center, STCC Open House events, STCC College Fairs, Workforce Development Center events and host MassHire Welcome events.
  • Participate and support College for a Night, Division of Workforce Development graduation, and other student-focused events.
  • Participate in meetings, orientation, information sessions, recruitment, program planning, curriculum development and program continuous improvement.
  • Stays current on prevailing theories and research in the field of academic advising and participates in appropriate professional development.
  • Perform other duties as assigned.


  • Bachelor's degree (Master's degree preferred) in counseling, education, or closely related field with two years of experience providing advising services to a diverse population.
  • Proficient with data entry, Microsoft Office and Google Workspace.
  • Ability to multitask, meet deadlines, work in a fast paced environment, demonstrate initiative and the ability to support staff and students where they are.
  • Excellent verbal and written communication skills (Bilingual in English/Spanish preferred)
  • Interpersonal skills using tact, patience and courtesy.
  • Commitment to professional and program development.
  • Commitment to developing a positive, learner-centered, and collaborative working environment.
  • Strong commitment to anti-racism, diversity, equity, and inclusion, and removing barriers to education.
  • Commitment to the Mission and values of STCC.


Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.


Working environment inside classroom/office space. Normally seated, standing or walking at will. Light Physical exertion.

Additional Information:

Salary: $28.00 per hour. 8 to 10 week sessions up to 18.5 hours per week (Monday through Friday, day or evening) in line with the Workforce Development academic calendar, available funding, and need of the department. Individual schedule to be determined with the supervisor including evening meetings from 4:00 pm to 6:00 pm at least once a month on campus. Position based on STCC Campus although some travel to and from Professional Development opportunities may be available.
Benefits: No
Union: Non Union
Grant Funded: Yes
Closing Date: Open Until Filled

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.


Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

Application Instructions:

All available positions are located at: which applicants must apply online by submitting a cover letter**, resume and three (3) professional references.

**Cover letter must demonstrate how your education and experience qualifies you for this position.


STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.


Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's for Affirmative Action and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at 413.755.5642 or via email at, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Springfield Technical Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.


STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.


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