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Data and Research Analyst
Category: Institutional Research
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Department: Institutional Research
Locations: Springfield, MA
Posted: Feb 18, 2025
Closes: Open Until Filled
Type: Full-time Non-Exempt
Position ID: 185680
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About Springfield Technical Community College :

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.


Job Description:

GENERAL STATEMENT OF DUTIES:

Under the supervision of the Director of Institutional Research, the Data and Research Analyst supports decision-makers at all levels of the College, and through careful listening and interpretation, determines appropriate data for analysis, resulting in the accurate and timely provision of information. The analyst communicates and presents findings to various stakeholders and audiences throughout the College.

The Data and Research Analyst also performs data collection and analysis and contributes to the production of mandatory reports for the US Department of Education and the Massachusetts Department of Higher Education, as well as grant-related reporting.

JOB DESCRIPTION:

  • Produce mandatory reports and submissions (e.g., HEIRS, IPEDS, Perkins CTE, Gainful Employment, SUCCESS, etc.) as assigned.
  • Coordinate internal enrollment reporting and develop dashboard solutions with Tableau to track KPIs for various audiences.
  • Collaborate closely with administrative and academic departments to ensure a common understanding of data requirements and data definitions.
  • Build and maintain reporting solutions per requirements, to include managing, updating and maintaining the Institutional Research Data Mart and Custom Tables at regular intervals.
  • Write simple to complex queries in Microsoft ACCESS or SQL Server Management Studio for data extraction, analysis, and management.
  • Access relational databases and create/maintain documentation.
  • Respond to recurring and ad hoc information requests from administrative offices and academic schools and departments.
  • Perform other related duties as assigned and work flexible hours when necessary.


Requirements:

REQUIREMENTS:

  • Bachelor's degree required.
  • 2-3 years of relevant experience in data analysis, preferably in higher education.
  • Knowledge of descriptive and inferential statistics and software (e.g., SPSS, R, SAS).
  • Design and development experience with Business Intelligence tools including dashboards (e.g., Business Objects, Tableau, PowerBI).
  • Familiarity with Colleague component architecture (data tables, fields) or similar ERP system and ability to quickly learn Colleague.
  • Working understanding of key institutional business practices and reporting metrics.
  • Microsoft Office Suite skills, including Excel and Access.
  • Demonstrated ability to interpret specifications and design solutions.
  • Strong project management Skills.
  • Enthusiasm for problem solving; demonstrated ability to create effective solutions to complex tasks.
  • Ability to communicate effectively with stakeholders at various stages of data fluency.

PREFERRED QUALIFICATIONS:

  • Master's degree.
  • 3-5 years of relevant experience in data analysis, preferably in higher education.
  • Experience working in a community college.
  • Extensive SQL experience (SSRS, SSIS).
  • MS Office Suite mastery including MS Access and VBA experience.
  • Experience creating systems and quality assurance documentation.

EQUIVALENCY STATEMENT:

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.


Additional Information:

WORKING CONDITIONS/PHYSICAL DEMANDS:

Working in an office setting. The noise level in the work environment is usually quiet. While performing the duties of this job, some movement is required in the office. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery etc. Operates a computer and multiple technologies.

Salary: $68,000-$73,000, dependent on experience and qualifications
Benefits: Yes
Union: Non-Unit Professional (NUP)
Grant Funded: No
Closing Date: Open until filled

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.


Application Instructions:

All available positions are located at: www.stcc.edu/about-stcc/employment which applicants must apply online by submitting a cover letter**, resume and three (3) professional references.

**Cover letter must demonstrate how your education and experience qualifies you for this position.

PRE-EMPLOYMENT DETAILS:

STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.

POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY:

Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at 413.755.5642 or via email at kcsenie@stcc.edu, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

EQUAL OPPORTUNITY STATEMENT:

STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.


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