Manager, Data Services

ZoomInfo

ZoomInfo

Chennai, Tamil Nadu, India
Posted on Thursday, August 10, 2023

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.

Responsibilities:

Lead a Cross-Functional Team

  • Become a domain expert by working closely with data services managers and stakeholders to understand both business and technical aspects of the job.
  • Motivate, lead, coach, and mentor data services analysts and engineers.
  • Actively maintain and build a culture of learning, respect, transparency, and trust.
  • Participate and drive initiatives relating to people management including recruiting, onboarding, performance reviews, career advancement, training, etc.
  • Improve processes and collaboration within the team and across groups.
  • Active engagement in business and technical discussions during solutioning meetings, code reviews, and documentation sessions.
  • Motivate and drive a continuous performance-based culture within the team. Provide adequate management support for the team in the form of team meetings, 1:1’s and other forums as needed to support the group and individual development objectives of team members.
  • Establish team level KPIs to measure the effectiveness of your team
  • Identify cross-functional dependencies and remove blockers when needed

Project Management

  • Work closely with your reports and managers to ensure the successful delivery of cases and projects.
  • Crafting a thoughtful, long-term business and technical strategy that anticipates future needs.
  • Drive technical initiatives to build clean, robust, maintainable, and performant code.
  • Instill a culture of ownership, learning, automation, re-use, and efficiency through the use of industry best practices.
  • Be able to get your hands dirty and contribute to projects from a business and/or technical perspective.
  • Ability to say NO, respectfully challenge ideas, and call out potential trade-offs.

Qualifications/Skills:

  • Personnel and project management skills
  • Expert-level knowledge of sector technology and processes
  • Strategic thinking
  • Leadership, teambuilding, and mentoring skills
  • Strong communication, interpersonal, and conflict resolution skills
  • Critical thinking and problem-solving skills
  • Data analytics skills and experience
  • Attention to detail
  • Working knowledge of SQL and Python
  • 5 years of industry experience in data analytics or similar role and 2 years of team management experience
  • Flexible thinking, including the ability to pivot and try new approaches when faced with challenges
  • Organizational, planning, and documentation skills
  • Past use of Agile/Scrum or similar collaborative tools a plus
  • Master's degree in a quantitative or technical field such as Statistics, Mathematics, Physics, Computer Science or Computer Engineering
  • MBA or advanced business degree preferred
  • Strong ability to distill and communicate complex technical concepts and solutions at a level appropriate for the intended audience with varying levels of technical knowledge.
  • Exposure to cloud computing (AWS, Azure, or GCP) a plus
  • Ability to thrive in fast-paced, sometimes ambiguous working environment

About us:

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an Equal Opportunity employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.