Senior DevOps Engineer



Software Engineering
Bethesda, MD, USA
Posted on Thursday, October 12, 2023

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

The Infrastructure Engineering (IE) is responsible for innovation in infrastructure and automation for ZoomInfo Engineering. Our size, culture, and the support we receive from every area the company allow us unusual latitude and agility. We’re using that to build world-class, multi-provider cloud infrastructures, based on the best technologies available, almost completely unhindered by design debt.

Staff in Zoom Engineering are given autonomy and personal discretion in their work, and they get to see their work have a direct and tangible impact on the success of Engineering, and the company’s broader goals. If the idea of operating within an international team, in a fast-paced
work environment appeals to you, we want to hear from you.

Within the IE group, the DevOps team is the main point of contact with, and advocate for, developers and their needs. The team’s goal is to accommodate and anticipate the developers’ needs, providing support, infrastructure, deployment automation, and technical guidance as needed. We constantly look for ways to improve the developer experience, release infrastructure, and automation. DevOps staff provide technical guidance and infrastructure education to developers, ensuring best practices are followed while their needs are met.

A successful candidate will have a strong background in both traditional DevOps release work and modern infrastructure, with a thorough understanding of industry best practices. They will have a high level of comfort participating in challenging technical discussions, and advocating for best practices in a high-paced environment.


Infrastructure as Code (IAC):

  • Develop and maintain IAC scripts and templates (e.g., Terraform, CloudFormation) for provisioning and managing infrastructure resources.
  • Implement best practices for IAC to ensure scalability, security, and reliability of our systems.
  • Collaborate with cross-functional teams to design and implement IAC solutions that meet project requirements.

Kubernetes Expertise:

  • Manage our Cloud-native high scale production deployments (SaaS) running on Kubernetes
  • Implement Kubernetes best practices for containerization, deployment, scaling, and monitoring.
  • Troubleshoot and resolve issues related to Kubernetes infrastructure and applications running on it.

Cloud Provider Expertise:

  • Utilize deep expertise in at least one major cloud provider (AWS or GCP) to design and optimize cloud-based solutions. Prefer AWS for this position.
  • Implement cloud-native services and resources to support the company's applications and services.
  • Monitor and optimize cloud costs and resource utilization.

Continuous Integration/Continuous Deployment (CI/CD):

  • Design and maintain CI/CD pipelines to automate software delivery and deployment processes.
  • Implement strategies for zero-downtime deployments and rollbacks.
  • Ensure the integrity and security of the CI/CD pipeline.

Monitoring and Performance Optimization:

  • Own production infrastructure stability, availability, and reliability.
  • Manage different monitoring and observability tools for troubleshooting and resolving production issues.

Problem Solving and Collaboration:

  • Install, configure, update and troubleshoot our product services and tools
  • Own production infrastructure stability, availability, and reliability.
  • Collaborate with Engineering teams to identify optimization strategies, help develop self-healing capabilities and ensure high availability
  • Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
  • Regularly reviewing existing systems and making recommendations for improvements.

Desired Skills and Experience:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • 7+ years of proven experience as a DevOps Engineer or similar role.
  • Expertise in Infrastructure as Code (IAC) tools and principles.
  • Strong proficiency in Kubernetes administration and orchestration.
  • Deep knowledge of at least one major cloud provider (AWS/GCP).
  • Experience with CI/CD tools and practices.
  • Strong scripting and automation skills (e.g., Bash, Python).
  • Excellent problem-solving and troubleshooting abilities.
  • Strong communication and collaboration skills.

Preferred Qualifications:

  • Relevant certifications (e.g., AWS Certified DevOps Engineer, Kubernetes Certified Administrator).
  • Experience with containerization technologies (Docker, containerd).
  • Proven work experience in provisioning Infrastructure as Code (IaC) using Terraform Enterprise or community edition.
  • Familiarity with configuration management tools (Ansible, Chef, Puppet).
  • Knowledge in monitoring tools such as Datadog, Prometheus etc..
  • Knowledge of microservices architecture and serverless computing.
  • Advanced knowledge of Linux OS and networking.
  • Understanding of Agile and DevOps methodologies.
  • Experience in package, config and deployment management via Helm, Kustomize, ArgoCD is a plus

If you are a highly motivated Senior DevOps Engineer with a passion to collaborate with application engineering teams for automating and optimizing DevOps processes, we encourage you to apply and become a key contributor to our team's success.

The US base salary range for this position is $152,000.00 to $209,000.00 + Bonus + Equity + Benefits.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

About us:

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an Equal Opportunity employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.